Field Service Technician

Stephenson EquipmentPittston, PA
Onsite

About The Position

Stephenson Equipment, Inc. (SEI) is seeking a skilled Field Service Technician to diagnose, repair, maintain, and commission heavy construction equipment at customer job sites. This role is ideal for an experienced diesel or heavy construction equipment technician who enjoys solving complex mechanical problems, working independently, and takes pride in keeping equipment running and customers productive. You will work with industry-leading equipment, utilize state-of-the-art diagnostic technology, and enjoy the independence of working directly with customers while being supported by an experienced service team.

Requirements

  • Minimum 5 years of experience repairing heavy construction equipment, cranes, paving equipment, road maintenance equipment, agricultural equipment, or other diesel-powered machinery.
  • Valid driver's license with an acceptable driving record.
  • Must provide and maintain a personal set of professional mechanic's hand tools required to perform the essential functions of the position.

Nice To Haves

  • Technical degree or certification in Diesel Technology, Heavy Equipment Technology, or a related field.
  • Experience servicing construction, paving, crane, municipal, or road maintenance equipment.
  • CDL (preferred but not required).

Responsibilities

  • Diagnose, troubleshoot, repair, and maintain heavy construction equipment in the field and at SEI facilities.
  • Perform advanced diagnostics on diesel engines, hydraulic systems, electrical systems, powertrain components, and electronic controls.
  • Complete preventative maintenance inspections and warranty repairs.
  • Test equipment after repairs to ensure peak performance and customer satisfaction.
  • Respond to emergency service calls to minimize customer downtime.
  • Read and interpret service manuals, wiring diagrams, hydraulic schematics, and technical bulletins.
  • Utilize computerized diagnostic equipment.
  • Operate and maintain a company service truck, tools, and parts inventory.
  • Accurately complete work orders, service reports, inspection forms, and warranty documentation.
  • Communicate repair recommendations and equipment status professionally with customers.
  • Follow all company safety policies and OSHA regulations.

Benefits

  • Competitive compensation based on experience, certifications, and technical expertise
  • Comprehensive medical, dental, and vision insurance (day 1)
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) with company match
  • Company-paid life insurance
  • Tool and shoe allowance
  • Paid holidays and paid time off
  • Company-provided service truck (where applicable)
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