Field Service Technician

Palm Beach Tan•Goose Creek, SC

3d•Onsite

About The Position

SVI Corporate, LLC, a Palm Beach Tan & Wellness franchisee, is hiring a Field Service Technician based in the Charleston, South Carolina Tri-County area. The technician supports salons across coastal Georgia and South Carolina, helping keep locations safe, clean, and operational through preventative maintenance, troubleshooting, and repairs. The role works independently, manages multiple service requests, and coordinates with salon management, vendors, contractors, and internal leadership to resolve issues promptly and cost-effectively. The technician starts each workday from home and travels to salon locations throughout the assigned territory. This is a non-exempt, safety-sensitive position reporting to the Director of Maintenance. The employer is seeking a long-term employee, with the possibility of growth within the position. The starting salary is $55,000 per year, and the position has a 36-hour workweek most weeks.

Requirements

High school diploma or equivalent.
At least 2 years of general building maintenance, facilities maintenance, construction, or related experience; multi-unit experience is preferred.
Basic knowledge of plumbing, electrical, carpentry, painting, drywall repair, and HVAC systems.
Ability to safely use hand tools, power tools, and ladders.
Valid driver’s license and good driving record; an MVR check is required.
Must be able to pass a background check.
Ability to manage multiple projects and work independently.
Basic computer proficiency, including email, point-of-sale systems, and Microsoft Office (Outlook, Word, and Excel).
Outstanding customer service skills and effective verbal and written communication skills.
Willingness to work occasional nights, weekends, and holidays based on business needs.
Ability to lift and carry up to 100 pounds.
Ability to read, write, speak, and understand English sufficiently to perform the job safely.
Must live within the Charleston, SC Tri-County area or a nearby part of the coastal Georgia/South Carolina service territory.

Nice To Haves

Experience supporting multiple retail or commercial locations.
Experience maintaining commercial equipment.
HVAC, electrical, plumbing, or facilities-related certifications.

Responsibilities

Perform preventative maintenance, troubleshooting, and repairs on commercial tanning, sunless, and wellness equipment; training and support are provided.
Complete routine building maintenance, including minor plumbing, electrical, carpentry, painting, drywall repair, and hardware replacement.
Perform basic HVAC maintenance and coordinate major repairs with approved vendors.
Diagnose maintenance issues and determine appropriate corrective actions.
Respond to maintenance requests from assigned salons within service expectations.
Inspect salon facilities routinely to identify maintenance and safety concerns.
Coordinate repairs with salon management, vendors, contractors, and internal leadership.
Maintain work orders, inventory, and repair documentation.
Follow company safety procedures and applicable regulations on every job.
Travel regularly throughout the territory to support multiple salon locations.