Field Service Technician

Tencarva Machinery Company•Lakeland, FL

About The Position

The Field Service Technician provides technical support and repairs customer equipment in the field while maintaining a high level of service in support of the company’s sales efforts. The role involves field and in-shop work for pumps and other engineered or process equipment, including inspection, repair, installation, preventative maintenance, troubleshooting, alignment, welding, fabrication, and pipefitting. The technician travels to customer locations for service, assistance, or training and coordinates work schedules with the Service & Repair Manager and Repair Coordinator. The position requires adherence to company and customer safety rules and maintaining a safe, clean, orderly work area. Hudson Pump & Equipment serves customers throughout Florida and is part of Tencarva, a distributor and OEM-authorized service network serving industrial and municipal customers. The company describes its work environment as customer-oriented, emphasizing quality, craftsmanship, reliability, safety, and ethics, with realistic workloads and expectations.

Requirements

High school diploma or GED.
2–4 years of related work experience and/or training.
Understand and comply with applicable codes and OSHA regulations, including Lockout/Tagout, fall protection, hot work, crane rigging and signaling, and job hazard analysis.
Ability to safely use lifting materials such as chain-falls, come-alongs, clevises, slings, and chains.
Experience rebuilding and installing pumps.
Experience with laser alignment of equipment.
Experience installing mechanical seals and packing; vertical and horizontal pumps; sole plates and pump bases; piping and gaskets; and valves.
Welding and fabrication skills.
Experience with industrial field pipefitting.
Mechanical aptitude and technical understanding of machinery.
Ability to read and interpret blueprints, machinery detail drawings, and layout drawings.
Ability to perform routine equipment maintenance and troubleshoot and resolve equipment issues or malfunctions.
Drive and initiative.
Ability to listen to instructions and follow direction.

Nice To Haves

Certification in rigging and signaling is strongly preferred.
Millwright education or training is helpful but not required.

Responsibilities

Inspect, repair, and service customer equipment at customer locations in response to service calls.
Rebuild pumps and other engineered or process equipment.
Install equipment, including mechanical seals and packing; vertical and horizontal pumps; sole plates and pump bases; piping and gaskets; and valves.
Read and interpret blueprints, machinery detail drawings, and layout drawings.
Perform laser alignment of equipment.
Perform welding and fabrication and industrial field pipefitting work.
Travel to assist or train customers.
Coordinate a work schedule with the Service & Repair Manager and Repair Coordinator.
Perform preventative maintenance on customer equipment at customer locations.
Perform some equipment repairs in the shop.
Maintain a safe, clean, and functional field or shop work area.
Follow Tencarva and customer safety rules and policies, using required safety equipment.
Perform other duties as assigned by management.