Field Service Technician

NOV • Du Bois, PA

8d

About The Position

The Field Service Technician will install, maintain, and service NOV M/D Totco rental systems throughout Pennsylvania, Ohio, and West Virginia. The role involves traveling to customer locations, working independently with little supervision, and providing customers with equipment and software support, safe-operation training, troubleshooting, and repairs. The technician is expected to deliver strong customer service, build positive customer relationships, and complete timely, detailed service reports, billing tickets, and other relevant documentation.

The work schedule is 10 days on and 4 days off, with 12 or more hours of work daily during the scheduled period. The position requires travel more than 75% of the time and willingness to be on call.

Requirements

• High school diploma or GED.
• Must be at least 21 years of age.
• At least two years of technical experience preferred.
• Mechanical and electrical aptitude.
• Knowledge of oil and gas field components, including software and hardware.
• Good interpersonal skills and strong verbal and written communication skills.
• Ability to work independently with little supervision.
• Willingness to travel more than 75% of the time and be on call.
• Ability to work a schedule of 10 days on and 4 days off, with 12 or more hours daily during scheduled work periods.
• Must pass a background check, driving record check, and drug screening.

Nice To Haves

• Associate degree or equivalent experience.
• At least two years of technical experience.
• Electrical background.

Responsibilities

• Travel to customer locations to install, calibrate, test, and commission NOV M/D Totco equipment and software.
• Provide onsite training to customers in the safe operation and use of M/D Totco systems.
• Maintain equipment and software, including updates, upgrades, replacements, and repairs.
• Respond to and manage service calls, including troubleshooting, repair, additional equipment requests, and rigging up or down equipment.
• Diagnose and solve problems based on non-technical descriptions provided by customers.
• Build positive customer relationships and provide excellent customer service.
• Prepare timely and detailed service reports, billing tickets, and other job-related documents.
• Work independently with little supervision.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED