Field Service Technician

Xylem • Tampa, FL

4d

About The Position

The Field Service Technician executes field service activities at customer sites safely and efficiently. The role involves troubleshooting systems; working with mechanical, electrical, and diesel equipment; conducting preventive maintenance and parts inventory; and identifying and remedying safety issues involving company- or customer-owned equipment. The position directly interfaces with customers and may involve work at multiple sites and with multiple technologies. Critical thinking is essential. The technician generally works under direct supervision but may work independently when needed.

Requirements

• High school diploma or equivalent.
• Capable of obtaining a Class A or B CDL with applicable endorsements.
• Ability to obtain required customer clearances, such as TWIC or DISA.
• Ability to obtain a DOT medical card.
• Clean driving record.
• Zero to two years of technical work experience; one year is preferred.
• Customer service experience.
• Ability to work without direct supervision when needed.
• Technical knowledge and critical-thinking and troubleshooting ability.
• Ability to synthesize technical information and communicate it clearly.
• Experience with Microsoft Office and smart devices.
• Some travel is required; travel may range from 20% to 80% depending on division and location, including overnight stays away from home.

Nice To Haves

• Work experience is preferred.
• Electrical, mechanical, diesel, or fusion experience, depending on the business unit.

Responsibilities

• Execute field service activities at customer sites in a safe and efficient manner.
• Troubleshoot systems and work with mechanical, electrical, and diesel equipment.
• Conduct preventive maintenance and manage parts inventory.
• Identify and remedy safety issues involving company- and customer-owned equipment.
• Create and maintain a safe working environment and culture.
• Take care of company property.
• Work effectively in a team environment and independently when needed.
• Interface directly with customers.

Benefits

• Paid Volunteer Program (Xylem Watermark)
• Employee Resource Groups (ERG)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED