Field Service Technician

Crown Equipment Corporation•Phoenix, AZ

About The Position

Crown Equipment Corporation is seeking knowledgeable, customer-focused technicians with experience in auto, diesel, aircraft, or forklift work. The Field Service Technician troubleshoots, diagnoses, and repairs Crown and other makes of lift trucks, performs planned maintenance at customer sites, maintains a service van and its inventory, and completes job paperwork. The position includes a company vehicle, specialty tools, uniforms, and award-winning service training. The schedule is primarily first shift, with 40 hours per week plus overtime.

Requirements

  • Less than 2 years of related experience.
  • High school diploma or equivalent.
  • Valid driver's license, good driving record, and ability to safely operate lift trucks.

Nice To Haves

  • Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems, hydraulics, and internal combustion engines, and ability to read and understand electrical and hydraulic schematics.
  • Good written and verbal communication and customer care skills.
  • Technical degree, previous lift truck repair experience, welding experience, and knowledge of various types of testing equipment.
  • Familiarity with common hand tools, electrical and air tools, a torch, an arc welder, and various types of testing equipment.
  • Industry-related training.
  • Ability to read and understand service manuals, plan, and follow through.

Responsibilities

  • Troubleshoot, diagnose, and repair Crown and all other makes of lift trucks.
  • Perform assigned planned maintenance on customer lift trucks.
  • Maintain a service van and its inventory.
  • Process paperwork after completing each job.

Benefits

  • Health, dental, vision, and prescription drug plan
  • Flexible Benefits Plan
  • 401K Retirement Savings Plan
  • Life and disability benefits
  • Paid parental leave
  • Paid holidays
  • Paid vacation
  • Tuition reimbursement
  • Award-winning service training
  • Company vehicle for Field Service Technicians
  • Tool insurance
  • Uniforms
  • Specialty tools
  • Career advancement opportunities
  • Overtime
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