Field Service Technician - NC

Pure Flow Inc•Graham, NC

6d•Onsite

About The Position

If you enjoy a variety of challenges, a healthy and productive work environment, and making an impact, then come join our team. Pureflow designs, builds, and installs high purity water systems across a variety of industries. We are a service and customer-focused, team-oriented company with experts in the industry and a strong culture. We offer a work atmosphere that encourages teamwork, integrity, and excellence, along with training, tools, and support for employees’ development, a trajectory of personal and professional growth, market-competitive and experienced-based compensation, and a generous benefit package.

Requirements

5+ years of experience in mechanical, HVAC, field service, or electrical role, preferably in customer-facing setting
Ability to diagnose and solve/recommend solutions to mechanical and/or electrical problems
High school diploma or GED
Able to use Microsoft Office (Word and Excel)
Strong mechanical aptitude or interests
Familiar with mechanical components (pumps, valves, piping, flanges, etc.)
Enjoy learning new technologies
Find joy in serving others and solving problems
Enjoy working independently as well as on a team
Determined to finish the job
Take pride in working safely

Responsibilities

Service and maintain high-purity water systems of varying degrees of complexity at customer sites
Collaborate with service management and engineering team to perform diagnostic and troubleshooting measures that impact water system efficiency
Assist installation team in commissioning/startup of new water systems
Establish and maintain effective, trusted working relationships with customers
Provide thorough documentation in accordance with standard operating procedures of all services provided
Uses safe work practices driving, in the shop, and at customer sites; follows customer rules
Serve in rotation for on call emergency services