Field Service Technician - Fayetteville, NC

ACT Power Services • Fayetteville, NC

1d • $25 - $35 • Onsite

About The Position

The Solar Field Service Technician is responsible for safe, productive, day-to-day onsite operations at commercial and utility-scale solar photovoltaic plants. The role performs preventive maintenance and inspections, troubleshoots and repairs equipment to maximize production, and supports reliable clean-energy operations. As a foundational operator in ACT’s ACTivate Technician Track, the technician develops technical skills, safety competency, and familiarity with company culture under the supervision of senior technicians and Field Leadership. The position supports maintenance and inspection work on solar modules, trackers, inverters, and medium-voltage equipment while demonstrating consistently safe work behavior. Candidates may be hired externally or promoted internally; prior experience in another ACTivate Technician Track role is not required if the stated minimum competencies were gained through other experience or training.

This is a field-based position, not assigned to ACT Power Services’ main office. Employees primarily work at customer sites where the company provides Operations & Maintenance services. Listed locations are preferred based on primary site assignment, but candidates in other locations may be considered. Travel to other U.S. sites may be required. The position requires approximately 20% travel and participation in an on-call rotation, including off-shift hours and weekends as needed. Work is primarily outdoors at job sites, sometimes with office facilities available, and may involve inclement weather.

Requirements

• Six months to one year of relevant field experience in solar, electrical, or a related technical/mechanical trade; successful completion of ACT’s Apprentice program is also accepted, and equivalent training and education may be considered.
• Qualified Electrical Worker (QEW) sign-off, or ability to obtain sign-off within an established onboarding period.
• OSHA 10 General Industry certification, or ability to obtain it within the first 90 days.
• Ability to read and interpret drawings, including identifying fuses, breakers, switches, power sources, and major balance-of-system equipment.
• Familiarity with the Microsoft Office suite.
• Ability to take direction and complete tasks.
• Valid driver’s license.
• Ability to travel around 20% and work on-call during off-shift hours and weekends as needed.
• Ability to comply with safety standards and procedures and wear required personal protective equipment.
• Ability to sit, stoop, kneel, bend, stand, or walk for 8–10 hours a day.
• Ability to occasionally lift, push, or pull up to 50 pounds.

Nice To Haves

• FAA Part 107 certification.
• Completion of a technical-writing course.
• ACT High Voltage/Medium Voltage training completed or in progress.

Responsibilities

• Uphold high safety standards in all work.
• Assist with and support routine preventive maintenance, service, troubleshooting, and repair of solar photovoltaic facilities, including string and central inverter maintenance and repairs.
• Perform string-level troubleshooting and repairs, tracker inspections, and basic maintenance support.
• Conduct routine vegetation and site-equipment inspections, including monthly inspections.
• Clean or replace damaged components as directed.
• Apply fundamental knowledge of NEC code, electrical theory, and industry best practices, and complete assigned continuing education.
• Perform basic electrical testing, including IR, continuity, grounding, and voltage testing, under supervision.
• Dispatch and remediate repairs involving equipment under 50V.
• Maintain company property, including vehicles, tools, meters, and plant stock.
• Maintain service reports, inspection documentation, safety paperwork, and spare-parts inventory; enter data into Fiix, TrueContext, Deputy, and ACT SharePoint.
• Conduct and log vehicle inspections on time.
• Initiate warranty claims with equipment vendors or OEMs as needed.
• Identify safety hazards and take appropriate action to remove or eliminate them.
• Conduct pre-job brief analyses.
• Participate in the Good Catch Program and BBSO observations.
• Attend assigned maintenance, troubleshooting, and technical-writing training.

Benefits

• 401(k)/Roth plan with employer match.
• Medical, dental, and vision insurance.
• Flexible spending account (FSA), health savings account (HSA), and dependent-care benefits.
• Short-term and long-term disability insurance.
• Critical illness, accident, and hospital indemnity coverage.
• Life and AD&D insurance, including group and supplemental coverage.
• Legal insurance and identity theft protection.
• Pet insurance.
• Employee Assistance Program.
• Paid time off and sick time.
• Parental and other extended leaves.
• Paid holidays.
• Opportunities for advancement.
• Training and development.
• Performance bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed