Field Service Technician
About The Position
The company built on breakthroughs. Join us. Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more. Come break through with us. Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry. This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.
Requirements
- High school diploma or equivalent
- Candidate should possess sound mechanical intuition and PC computer literacy
- Must have ability to distinguish colors
- Must be able to lift parcels and equipment weighing up to 50lbs
- Must be able to climb ladders and work from aerial lifts
- Must be able to obtain a U.S. Passport
- Must be willing to travel domestically approximately 60%
- Must possess a valid driver’s license
Nice To Haves
- 5 years technician-related experience
- Associates degree in a STEM field preferred
- Proficiency in using Microsoft Office, including Word, Excel, PowerPoint, Outlook, SharePoint and Visio
- Technical writing ability, with emphasis on effective presentation of detailed concepts
- Knowledge of construction and project planning procedures
- Some related work experience and/or military background in telecommunications
Responsibilities
- Master optical test and splice equipment and procedures required to perform assigned tasks.
- Travel to customer sites to install, test, repair, and document fiber optic communication systems.
- Perform as a Project Leader with the responsibility for coordinating and executing all facets of a fiber optic network installation.
- Assist fiber optic training courses at various Corning locations, regional locations, and at customer sites.
- Provide on-site technical assistance and troubleshooting for various Corning customers at various locations.
- Complete on-site investigations of potential product issues raised by customers.
- Conduct product evaluations on both Corning and competitor products.
- Actively pursue, obtain and report competitive information to Product Line Management, Manufacturing and Sales/Marketing.
- Provide recommendations to Sales, Manufacturing and Field Engineering to solve quality and/or field related problems.
- Coordinate project and support-related travel and logistical activities and plans as assigned.
Benefits
- Company-wide bonuses and long-term incentives
- 100% company-paid pension benefit with fixed contributions
- Matching contributions to your 401(k) savings plan
- Medical, dental, vision
- Paid parental leave
- Family building support
- Fitness
- Company-paid life insurance
- Disability
- Disease management programs
- Paid time off
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
