Field Service Technician - Belting

Genuine Parts Company•Tampa, FL

25d

About The Position

MI Conveyance Solutions Field Service Technicians provide mechanical service to customers by installing, repairing, and maintaining conveyor belts and related mechanical equipment. The role supports equipment installed at customer sites and includes diagnostics, repair, equipment upgrades, preventative maintenance, and emergency service. Technicians work under direct supervision and follow detailed guidelines for moderately complex repairs and installations. They serve as customer contacts on technical and service-related issues, keep customers informed about work and outstanding issues, recommend system enhancements or repairs, and provide technical support and training. The position may involve on-site emergency repairs and equipment servicing on a 24/7 on-call basis. Work may take place indoors or outdoors, sometimes in loud environments and at heights, and requires use of safety equipment and a safety harness.

Requirements

Typically requires a technical degree and zero to three years of related experience, or an equivalent combination.
Ability to read measuring and equipment and perform basic math calculations.
Ability to operate shop equipment safely.
Ability to operate, or be trained to operate, manlifts, forklifts, hand power tools, and shop equipment safely.
Excellent communication skills.
Ability to work effectively with customers, peers, and management to resolve client issues.
Willingness and ability to drive company vehicles in accordance with company policy within one year of the start date.
Must comply with the company drug-free workplace policy and applicable customer regulatory requirements.
Ability to meet the physical demands of pushing and pulling up to 100 pounds; lifting and carrying up to 100 pounds and bulky objects; and performing tasks such as rotation, stair climbing, bending, kneeling, squatting, reaching, ladder climbing, carrying, and crawling.
Ability to work at heights from manlifts, platforms, and elevated walkways when required, and wear safety equipment and a safety harness.

Nice To Haves

DOT qualification is preferred.

Responsibilities

Perform on-site conveyor belt installation, splicing, and preventative maintenance, including occasional emergency call-outs.
Fabricate lightweight and heavyweight belts in the shop.
Perform rigging to lift belt rolls, presses, and tooling onto and off conveyor systems.
Perform basic millwright tasks, including torch heating and cutting, and remove and install conveyor components such as bearings, idlers, pulleys, gearboxes, and motors.
Install, diagnose, repair, and support equipment operating at customer sites.
Assess equipment problems, document findings, and decide whether to repair or replace parts.
Keep customers informed about services provided and outstanding issues, and recommend system enhancements, upgrades, or repairs.
Serve as a customer contact for technical and service-related issues and communicate technical information to technical and non-technical stakeholders.
Provide customers with technical support and training on equipment operation and maintenance.
Meet with customers as needed to support customer satisfaction.
Perform on-site service for new and existing clients, including emergency repairs, equipment servicing, and upgrades, potentially on a 24/7 on-call basis.
Follow safety standards and ensure processes and environmental conditions comply with local and national regulatory requirements.
Perform other duties as assigned.