Field Service Technician (MIE - IN)

Morrison Industries LLC•Edwardsburg, MI

8d•$23 - $30

About The Position

Morrison Industrial Equipment is hiring an experienced Field Service Technician for its South Bend or Elkhart branches. The technician travels locally to customer sites in a company van to repair a wide variety of products, with an emphasis on forklifts. The role requires a valid driver's license in good standing and involves diagnosing and repairing equipment, communicating repair needs to customers, completing work orders, coordinating with the Parts and Service departments, and maintaining a clean, stocked work van. The schedule is Monday through Friday on first shift, with the opportunity for overtime. Compensation starts at $23–$30 per hour and is negotiable based on experience. Technicians are automatically enrolled in a paid training program that includes classroom instruction, hands-on and job-shadow training, e-learning, and mentoring. The company also provides tools through an 18-month program; upon completion, the tools become the technician’s property. Training offers opportunities to earn certifications and money that can be used toward additional or replacement tools. The company requires a pre-employment drug screen, physical exam, and background check. Morrison Industrial Equipment describes itself as a family-owned, family-oriented material handling equipment dealer with more than 70 years of service.

Requirements

At least 3 years of mechanical experience with vehicles, tractors, heavy equipment, or similar equipment.
Good customer relations skills and clear, concise communication skills.
Ability to work on a team or independently.
Ability to use technology such as a laptop or tablet.
Valid driver's license in good standing.
Strong mechanical aptitude and abilities.
Ability to lift 50 pounds for lifting and moving functions.

Responsibilities

Diagnose and repair equipment breakdowns.
Communicate needed repairs effectively to customers.
Complete work orders in a timely manner.
Coordinate daily with the Parts and Service departments.
Keep the work van clean and stocked with necessary supplies.
Comply with company safety procedures and guidelines.
Consistently and reliably attend scheduled shifts ready to work.
Perform other duties as assigned.

Benefits

Paid training, including classroom training, hands-on and job-shadow training, e-learning, and mentoring.
Tools provided upon onboarding through an 18-month program; tools become the technician’s property upon completion.
Opportunities to gain certifications during training.
Health insurance available on the first day of employment.
Dental insurance available on the first day of employment.
Vision insurance available on the first day of employment.
Flexible spending account options available on the first day of employment.
Life insurance available on the first day of employment.
Disability insurance available on the first day of employment.
Paid time off after 90 days of employment.
Paid holidays after 90 days of employment.
Retirement plan with a match of 50% of the first 6% contributed, up to $2,500 per year.
Employee referral incentives.
Wellness program.
Employee assistance program.
Uniforms.
Tool insurance.
Boot reimbursement up to $200.
Opportunity for overtime.