Field Service Technician
About The Position
BAE Systems is seeking a Field Service Technician to support sustainment of large transmitters and receivers. The role performs advanced troubleshooting, patching oversight, preventative maintenance, and engineering reach-back coordination to ensure technical readiness across multiple systems. It also provides escalation support to Field Support Technicians for depot maintenance and contingency operations. The technician works as part of a dedicated team, builds technical relationships with customers, contractors, and BAE Systems Program Management, and represents the company professionally. The position is performed full-time and 100% on-site at a BAE Systems customer facility. Travel within and outside the continental United States may be required for preventative maintenance and contingency operations, including OCONUS contingency support when required.
Requirements
- Bachelor’s degree in engineering or a related technical field.
- 4 to 5+ years of experience in field engineering, sustainment, or system-level troubleshooting of complex RF, networked, or embedded systems.
- Experience with Linux-based systems, networking hardware, and test equipment such as VNAs.
- Ability to read wiring and HVAC diagrams and troubleshoot accordingly.
- Willingness and ability to travel CONUS and OCONUS for preventative maintenance and contingency operations.
- Ability to explain complex technical issues clearly to customers, including remotely.
- Ability to lift at least 50 pounds and work on ladders.
- Active Secret clearance and ability to obtain Special Access Program clearance.
Nice To Haves
- Experience with antennas, RF distribution subsystems, or similar DoD systems, and knowledge of expeditionary HVAC systems.
- Familiarity with STIGs, IA scanning tools, patch-management processes, or sustainment engineering practices.
- FRACAS or Jira experience.
- Experience with organizational and depot-level repair pools.
- Active Top Secret clearance.
Responsibilities
- Lead engineering support for System Maintenance Events, including system checkout, calibrations, corrective maintenance, and field testing.
- Perform advanced diagnostics on LRUs, software, and other RF subsystems, and coordinate depot-level repair evaluations through contractor facilities.
- Support engineering enhancements and patch management for fielded systems, including work in a lab environment.
- Lead field FRACAS activities, collect failure data, and provide detailed engineering feedback to sustainment teams.
- Train, supervise, and mentor Field Support Technicians during preventative maintenance and contingency operations.
- Interface with customer personnel during reviews, site visits, classified communication sessions, and technical discussions.
- Support OCONUS contingency operations when required and complete applicable ITAR, medical, and mandatory theater training.
- Document system performance, maintenance actions, and configuration changes for CDRLs and data management updates.
- May support development tasks such as editing technical manuals, testing repaired components or LRUs, and approving drawing revisions.
Benefits
- Health, dental, and vision insurance for eligible regular employees scheduled to work 20 or more hours per week.
- Health savings accounts.
- 401(k) savings plan.
- Disability coverage.
- Life and accident insurance.
- Employee assistance program.
- Legal plan.
- Discounts on home, auto, and pet insurance.
- Paid time off and paid holidays.
- Paid parental, military, and bereavement leave, plus applicable federal and state sick leave.
- Employee recognition program with monetary or non-monetary recognition awards.
- Other incentives may be available based on position level or job specifics.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
