Field Service Technician - Blauvelt, NY

Rivian•Blauvelt, NY

About The Position

Rivian is hiring an emerging-to-mid-level Field Service Technician to support electric vehicle repairs, inspections, and field service operations while developing technical skills under the mentorship of senior technicians and leadership. The role is primarily based at a local service center, but may include mobile service travel, remote work, or support for plant operations as business needs evolve. The technician will work in a dynamic environment and is expected to deliver an exceptional customer experience while following repair procedures and safety requirements.

Requirements

Minimum age of 21 years old.
Valid driver’s license and clean driving record, with no suspensions or revocations within the past 3–5 years.
Availability for a standard 40-hour workweek, potentially including weekends, holidays, early mornings, evenings, or overnights based on business needs.
Flexibility to travel to regional locations or production facilities as needed.
Proficiency with laptops and computers in Windows or Mac environments and with work order management systems.
Eagerness to learn, strong organizational and time-management skills, and attention to detail.
Ability to perform physical tasks including sitting, standing, walking, bending, kneeling, reaching, and lifting up to 50 lbs.
Foundational understanding of basic electricity theory, including awareness of high- versus low-voltage systems.
Basic familiarity with circuit measurement tools such as a DVOM and introductory exposure to reading electrical schematics.
Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
Basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

High school diploma, GED, or recognized equivalency credential.
Ability to drive a non-commercial truck and trailer.
Graduation from an accredited automotive repair school or program.
0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
Basic exposure to electric vehicle or hybrid frameworks.
Experience working in a fast-paced startup environment.

Responsibilities

Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections at a service center, on a mobile route, or at a remote location.
Learn Rivian’s product line, EV framework, tools, and accessories while building peer relationships and working under senior technician mentorship.
Use available technical resources and follow repair procedures efficiently without compromising quality or safety.
Conduct post-repair road tests to verify repair quality and vehicle operational safety.
Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
Maintain detailed technical notes and documentation for completed and in-process repairs.
Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities and outreach events.
Identify process improvements, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
Engage in required training, develop technical skills, and maintain high-quality work with increasing independence.