Field Service Technician, Night Shift - Blauvelt, NY

Rivian•Blauvelt, NY

About The Position

This position is designed for emerging to mid-level technicians who want to develop their technical skills while providing an exceptional customer experience. As part of Rivian’s junior talent pipeline, the technician works under the mentorship of senior technicians and leadership to support electric vehicle repairs, inspections, and field service operations. The role is based primarily at a local service center, but may also involve remote work, mobile-service travel, or support for plant operations as business needs evolve. The position involves a standard 40-hour workweek, with potential shifts on weekends, holidays, early mornings, evenings, or overnights based on business needs.

Requirements

Be at least 21 years old.
Hold a valid driver’s license and have a clean driving record, with no suspensions or revocations within the past 3–5 years.
Be available for a standard 40-hour workweek, including potential weekend, holiday, early morning, evening, or overnight shifts based on business needs.
Be flexible to travel to regional locations or production facilities as needed.
Be proficient with laptops and computers in Windows or Mac environments and with work order management systems.
Demonstrate eagerness to learn, strong organizational and time-management skills, and close attention to detail.
Be able to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
Have a foundational understanding of basic electricity, including awareness of high- and low-voltage systems.
Have basic familiarity with circuit measurement tools such as a DVOM and introductory exposure to reading electrical schematics.
Have familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
Have a basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

High school diploma, GED, or recognized equivalent credential.
Ability to drive a non-commercial truck and trailer.
Graduation from an accredited automotive repair school or program.
0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
Basic exposure to EV or hybrid frameworks.
Experience working in a fast-paced start-up environment.

Responsibilities

Perform or assist with vehicle diagnosis, repairs, installations, and inspections at a service center, on a mobile route, or at a remote location.
Learn to identify and explain Rivian’s product line, EV framework, tools, and accessories while building peer relationships and working under senior technicians’ mentorship.
Use available technical resources and follow repair procedures efficiently while maintaining quality and safety.
Conduct post-repair road tests to verify repair quality and operational safety.
Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
Maintain detailed technical notes and documentation for completed and in-process repairs.
Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
Identify opportunities to improve processes, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
Participate in required training, keep technical skills current, and maintain high-quality work with increasing independence.

Benefits

Paid vacation
Paid sick leave
Life insurance
Medical insurance
Dental insurance
Vision insurance
Short-term disability insurance
Long-term disability insurance
Potential eligibility to participate in Rivian’s 401(k) Plan
Potential eligibility to participate in Rivian’s Employee Stock Purchase Program
Potential eligibility for an annual performance bonus