Field Service Technician

ExtensisHR • Fairfield, NJ

13d

About The Position

Integrated Scale Systems is an established and expanding company specializing in the sales and service of industrial weighing equipment. It also provides hardware service support for Valdata Systems, a chemical management software systems provider. The company is seeking a Field Service Technician to install, maintain, and repair industrial weighing equipment and provide on-site technical support to customers across multiple locations. The role requires troubleshooting skills, customer service, and the ability to work independently and collaboratively. Standard hours are 8:00 am to 4:30 pm, with overtime and regional travel as needed. A company vehicle is provided after the successful completion of the training period.

Requirements

• Ability to lift up to 50–60 pounds several hundred times a day.
• Valid driver’s license and clean driving record.
• Reliable transportation to the shop during the training period.
• Proficiency in reading and interpreting technical manuals and drawings.
• Experience with PC/Windows operating systems.
• Willingness to work overtime and travel throughout designated regions.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Ability to work independently and unsupervised to accomplish assigned tasks.

Nice To Haves

• Prior experience in a similar role is preferred but not required.
• Wireless or wired networking knowledge is a plus.

Responsibilities

• Install, maintain, and repair industrial weighing equipment.
• Conduct troubleshooting and diagnostic tests to identify and resolve technical issues.
• Provide on-site technical support and assistance to customers across multiple locations.
• Read and interpret manuals, schematics, and drawings related to industrial weighing equipment.
• Use specialized tools and equipment to perform tasks efficiently and accurately.
• Comply with company policies, procedures, and safety regulations.
• Deliver customer service and support to a diverse clientele.
• Maintain technical proficiency through ongoing training and development.
• Collaborate with team members to achieve departmental goals and objectives.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health, vision, and dental insurance and a 401(k).
• Company-provided training and development opportunities.
• Access to specialized tools and equipment.
• Company vehicle provided after successful training period.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed