Field Service Technician

Empire Scale Corp • Lancaster, NY

14d • $25 - $32 • Onsite

About The Position

Precision Scale & Balance (PSB), a division of Empire Scale Corporation, is seeking Field Service Technicians in Lancaster, NY. Field Service Technicians deliver Precision Quality Service to customers by installing, calibrating, servicing, and repairing weighing equipment. They perform field service work and may also complete equipment repairs in the company’s on-site shop. The role involves maintaining accurate service documentation, complying with company, customer, and OSHA requirements, caring for company tools and equipment, and attending safety and other required training. Occasional weekend or after-hours work may be required.

PSB provides laboratory and industrial equipment, calibration, maintenance, installation, and support, and is an ISO/IEC 17025 accredited service organization. The company is an equal opportunity employer and values diversity. Candidates must be able to pass background checks, drug screens, and physical examinations, including those required by customers.

Requirements

• At least two years of experience in maintenance operations or a military background is strongly preferred.
• Valid driver's license in good standing is required.
• Excellent customer service skills.
• Strong electronics and mechanical skills.
• Ability to use hand tools and digital test equipment.
• Ability to work independently and as part of a team in variable working environments.
• Ability to lift, push, and pull more than 75 pounds regularly.
• Strong verbal and written communication skills.
• Detail-oriented and organized.
• Ability to pass background checks, drug screens, and physical examinations, including those required by customers.

Nice To Haves

• CDL Class B is preferred.
• Working knowledge of calibration software; ProCal experience is a plus.

Responsibilities

• Inspect, calibrate, repair, and install weighing equipment in accordance with OEM or company standards and applicable industry regulations and standards.
• Complete equipment repairs in the on-site shop as needed.
• Complete service-call documentation accurately and promptly, including service documents, test reports, expense reports, driving logs, and other required paperwork.
• Comply with company policies, customer regulations and policies, and OSHA regulations.
• Maintain company equipment, tools, and inventory in good working order and condition.
• Attend weekly safety training and other required training as needed.
• Follow the company Code of Conduct.

Benefits

• Health insurance with optional FSA.
• Dental insurance.
• Vision insurance, with employee premiums paid 100% by the company.
• 401(k) with 3% company match.
• Two weeks of paid time off.
• Nine paid company holidays.
• Up to eight hours of paid time off for volunteering.
• Opportunities for professional development.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed