Field Service Technician - Compact Construction Equipment

HOLT Group•Aubrey, TX

6d•Onsite

About The Position

Holt CAT is seeking an experienced BCP-Field Service Technician in North Little Elm, Texas. The position provides high-quality repair service on compact construction equipment in a field environment, responding to customer needs in a positive, caring, and timely manner and ensuring maximum value for work performed. Equipment includes mini-excavators, skid steers, compactors, and similar machines. The role requires a safe driving record and the ability to pass a DOT physical. Caterpillar dirt machine repair experience, including work on skid steers, mini-excavators, and loaders, is preferred. The technician performs offsite repairs and troubleshooting with minimal supervision, diagnoses equipment malfunctions, completes repairs and adjustments, and documents work. The position requires travel, possibly including overnight stays, and overtime as workload and customer needs require. The technician must own the tools needed to perform repairs and maintain company service vehicles, tools, and equipment.

Requirements

At least two years of heavy construction equipment experience.
Valid Texas driver's license.
Acceptable driving record.
Ability to pass a DOT physical.
Must own the tools required to perform repairs.
Knowledge of safe work procedures and practices.
Knowledge of equipment and tools, including their design, use, repair, and maintenance.
Moderate knowledge of hydraulics, transmissions, engines, undercarriage, and electrical systems.
Proficiency with current computer software and related hardware, and basic knowledge of machine electronic systems, including CAT ET and CAT SIS 2.0.
Exceptional customer service skills.
Advanced diagnostic and troubleshooting skills involving diesel engines, hydraulics, aftertreatment, electrical systems, and undercarriage.
Planning and organizing skills to prioritize and plan work, use time efficiently, and plan for additional resources.
Equipment or systems operation and control skills.
Ability to select the tools and equipment needed for a job.
Clear and effective verbal and written communication skills.
Ability to operate a crane and forklift and obtain required certifications or licenses.
Ability to meet deadlines and work in fast-paced, time-constrained circumstances.
Ability to operate hand, power, and pneumatic tools and other equipment used in mechanical repair.
Ability to make precisely coordinated finger movements with one or both hands to grasp, manipulate, or assemble very small objects.
Ability to move objects and use abdominal and lower-back muscles for sustained support without fatigue; frequently move materials or equipment weighing up to 80 pounds.
Ability to climb ladders or equipment using both hands and feet, maneuver safely, and work underneath equipment.
Ability to react routinely to visual, auditory, and other signals, including alarms and instructions, and visually inspect work.
Ability to travel, potentially with overnight stays.

Nice To Haves

Caterpillar dirt machine repair experience, such as skid steer, mini-excavator, or loader repair.
MSHA certification.
Air conditioning certification.
High school diploma or equivalent.
Off-highway vehicle technical training from a technical school.

Responsibilities

Work safely and comply with applicable safety policies, company policies, procedures, and standards.
Perform offsite repairs and troubleshooting with minimal supervision.
Troubleshoot and diagnose equipment malfunctions and failures.
Remove and install parts; disassemble and assemble components.
Test repairs, make adjustments, and verify proper operation.
Complete job-related documents and service reports, order parts, maintain customer records, and access required databases.
Operate equipment and vehicles while holding necessary licenses and certificates.
Maintain service vehicle inspection records, conduct daily inspections, and keep driver logs as required by the Department of Transportation.
Follow contamination control and HAZMAT rules and regulations.
Maintain company equipment, tools, and vehicles in good, clean, working order.
Communicate job progress to supervisors and customers as needed.
Complete assigned jobs and tasks within flat-rate time and rework standards.
Work overtime as required by workload and customer needs.
Complete assigned Technician Training Path courses and safety training in a timely and proficient manner.
Demonstrate professionalism with internal and external customers and may mentor lower-level technicians.
Maintain regular and punctual attendance.
Model alignment with the company mission and core values, collaborate with internal and external resources, and participate in ongoing self-development.
Perform other duties as assigned.