Master Shop Technician Compact Construction Equipment

Gregory Poole Equipment Company • Hope Mills, NC

3d

About The Position

The Master Shop Technician troubleshoots, removes, installs, replaces, rebuilds, repairs, and tests construction equipment parts and equipment at an expert level. The technician independently diagnoses and repairs equipment using manuals, parts diagrams, computer resources, hand and power tools, test equipment, and powered lifting and moving devices. The work includes inspections and preventive maintenance, as well as advanced repairs to engines, power trains, hydraulic systems, and electrical components across numerous equipment model lines. The technician may clean and paint vehicles, reprogram equipment controllers, document repair activities on customer work orders, and train other technicians. The role requires physical work on, under, and inside equipment and the ability to work independently with minimal supervision.

Requirements

• High school education or GED.
• Eight years of Cat equipment experience.
• Thorough understanding of equipment systems, including engines, hydraulics, electrical and sub-electrical systems, and transmissions, across almost all equipment model lines.
• Ability to repeatedly stoop, kneel, bend, and climb beside, onto, and underneath equipment to diagnose and perform repairs.
• Ability to see effectively to perform repairs, research technical manuals, and prepare written repair work order reports.
• Ability to routinely lift, position, and manually handle parts weighing up to 112 pounds, and use a mechanical hoist for heavier parts.
• Ability to write repair activities on customer work orders.
• Cognitive reasoning and problem-solving skills to apply knowledge, written information, and verbal instructions to unusual or unfamiliar technical equipment problems.
• Ability to work independently with minimal supervision.
• Ability to communicate effectively with others.

Nice To Haves

• Exposure to PC-based equipment and parts information.

Responsibilities

• Prepare for scheduled work by checking required equipment and supplies and complying with PPE requirements.
• Independently troubleshoot and repair construction equipment using manuals, repair and parts references, and parts diagrams.
• Use lift trucks, overhead cranes, hoists, forklifts, and other aids to lift and move parts and equipment.
• Use hand and power tools to remove, install, replace, rebuild, repair, and test equipment parts.
• Use computer and parts-information resources to identify parts, obtain information, and enter data into record systems.
• Disassemble and reassemble parts or equipment; clean parts using rags, cleaners, or a power washer; and use test equipment to perform diagnostic checks.
• Climb onto, underneath, and inside vehicles to access components for diagnosis and repair.
• Remove components from vehicles and move them for disassembly, repair, and reassembly.
• Perform inspections and preventive maintenance, and repair engine, power train, hydraulic, and electrical components at an advanced level across numerous model lines.
• Use power washers and spray-paint equipment to clean and paint vehicles.
• Use instruments and computers to reprogram equipment controllers.
• Write repair activities on customer work orders.
• Train other technicians and assign work assignments.
• Communicate effectively, promote good customer service, and resolve customer problems.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED