Field Service Technician
STOW Group
About The Position
The Field Service Technician joins stow’s UK After-Sales Service team and ensures the performance, safety and compliance of storage installations at customer sites. The role combines technical interventions, installation and commissioning support, maintenance and inspections, customer communication, and coordination of contractors. The position reports to the Service Manager and is ideally based in or around Birmingham, with regular travel across the assigned UK territory, including overnight stays when required.
Requirements
- Previous experience in field service, industrial maintenance or technical installations.
- Good mechanical and electrical knowledge.
- Relevant technical qualification in electrical engineering, electromechanics, industrial maintenance or a similar discipline.
- Appropriate electrical safety qualifications or authorisations.
- Full UK driving licence.
- Willingness to travel regularly to customer sites, including overnight stays when required.
- Ability to work independently and take ownership of on-site interventions.
- Strong customer service mindset.
- Well-organised, reliable and solution-oriented.
- Comfort coordinating contractors and communicating with customers.
- Ability to produce clear and accurate technical reports.
- Strong commitment to health, safety and quality standards.
Responsibilities
- Carry out repairs, modifications and troubleshooting on existing storage installations.
- Coordinate on-site activities and act as the main point of contact between customers and stow.
- Supervise additional contractors or installation teams when required.
- Prepare accurate technical intervention reports.
- Participate in the inspection and handover of completed works.
- Support the commissioning of new installations.
- Coordinate technical activities and contractors on site.
- Ensure installations meet technical specifications and quality standards.
- Maintain clear and professional communication with customers.
- Perform preventive maintenance in accordance with service agreements.
- Carry out technical product inspections and audits.
- Identify potential issues and recommend corrective actions.
- Ensure compliance with health, safety and quality procedures.
Benefits
- Intensive training by experienced people.
- Working closely with colleagues in an open and enthusiastic culture.
- Attractive salary in an international environment.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
