Field Service Technician

General Parts Group•Phoenix, AZ

About The Position

General Parts Group is a foodservice equipment support company whose service department supports technicians across 26 states. The company provides service, repair, and maintenance for cooking, refrigeration, beverage, HVAC, and ware-washing equipment, and encourages technicians to pursue CFESA training certifications. The Field Service Technician travels to restaurant locations to diagnose, repair, and maintain commercial kitchen equipment, including hot-side appliances, refrigeration units, and light HVAC systems. The role involves safely operating a company vehicle, providing prompt and reliable service, and minimizing downtime for restaurant operations. The technician provides customer support, communicates clearly with kitchen and management staff, and works independently with little supervision. The stated hourly pay range is $35–$50, depending on experience.

Requirements

  • Must be at least 18 years of age.
  • Minimum of 1 year of commercial kitchen, refrigeration, or HVAC experience is preferred.
  • Must complete a satisfactory background check and drug screen.
  • Must have a valid driver's license and a driving record that meets the company's safety standards.
  • EPA certification is required for refrigeration technicians.
  • Proficiency in Microsoft Outlook.
  • Ability to use an iPad and familiarity with its use.

Nice To Haves

  • Commercial kitchen, refrigeration, or HVAC experience of at least 1 year.
  • CFESA training certifications; the company encourages technicians to pursue them.

Responsibilities

  • Travel to restaurant locations to diagnose, repair, and maintain commercial kitchen equipment.
  • Service hot-side appliances, refrigeration units, and light HVAC systems.
  • Operate a company vehicle safely.
  • Provide prompt and reliable service while helping minimize restaurant downtime.
  • Provide customer support and communicate clearly with kitchen and management staff.
  • Work independently with little supervision.

Benefits

  • Comprehensive health coverage.
  • 401(k) plan with company match.
  • Healthy work-life balance.
  • CFESA certification and ongoing training.
  • Company service vehicle, tools, Apple tablet, cellphone, uniforms, and paid laundry.
  • Overtime earning potential on Saturdays and double-time on Sundays and holidays.
  • Participation in the Town Shares Program.
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