Field Service Technician

Palm Beach Tan•Summerville, SC

About The Position

SVI Corporate, LLC, a Palm Beach Tan & Wellness franchisee, is hiring a Field Service Technician based in the Charleston, South Carolina Tri-County area. The technician maintains safe, clean, operational salons by performing preventive maintenance, troubleshooting, and repairs across multiple locations in coastal Georgia and South Carolina. The role works independently, manages multiple service requests, and coordinates with salon management, vendors, contractors, and internal leadership to resolve issues efficiently and cost-effectively. The technician starts each workday from home and travels to locations as needed throughout the service territory. This is a non-exempt, safety-sensitive position reporting to the Director of Maintenance. The position offers a 36-hour work week most weeks, a company vehicle and phone, and the possibility of growth. The employer is seeking a long-term hire.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of general building maintenance, facilities maintenance, construction, or related experience.
  • Basic knowledge of plumbing, electrical, carpentry, painting, drywall repair, and HVAC systems.
  • Ability to safely use hand tools, power tools, and ladders.
  • Valid driver’s license and good driving record; an MVR check is required.
  • Ability to pass a background check.
  • Ability to manage multiple projects and work independently.
  • Basic computer proficiency, including email, point-of-sale systems, and Microsoft Office (Outlook, Word, and Excel).
  • Outstanding customer service and effective verbal and written communication skills.
  • Willingness to work occasional nights, weekends, and holidays based on business needs.
  • Ability to lift and carry up to 100 pounds.
  • Ability to read, write, speak, and understand English sufficiently to perform the job safely.
  • Must live within the Charleston, SC Tri-County area or a nearby part of the coastal Georgia/South Carolina service territory.

Nice To Haves

  • Multi-unit maintenance experience.
  • Experience supporting multiple retail or commercial locations.
  • Experience maintaining commercial equipment.
  • HVAC, electrical, plumbing, or facilities-related certifications.

Responsibilities

  • Perform preventive maintenance, troubleshooting, and repairs on commercial tanning, sunless, and wellness equipment; training and support are provided.
  • Complete routine building maintenance, including minor plumbing, electrical, carpentry, painting, drywall repair, and hardware replacement.
  • Perform basic HVAC maintenance and coordinate major repairs with approved vendors.
  • Diagnose maintenance issues and determine appropriate corrective actions.
  • Respond to maintenance requests from assigned salons within service expectations.
  • Inspect salon facilities routinely to identify maintenance and safety concerns.
  • Coordinate repairs with salon management, vendors, contractors, and internal leadership.
  • Maintain work orders, inventory, and repair documentation.
  • Follow company safety procedures and applicable regulations on every job.
  • Travel regularly throughout the territory to support multiple salon locations.

Benefits

  • 401(k)
  • 401(k) matching
  • Company vehicle
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training and development
  • Vision insurance
  • Wellness resources
  • Short-term and long-term disability
  • Free tanning for the employee and a guest
  • Company-provided phone
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