Field Service Technician
About The Position
Culligan is currently seeking individuals experienced in customer-focused positions to act as field service technicians. Mechanical service experience is helpful, but we will train the right person. Must have a mechanical aptitude and must be willing to learn on an ongoing basis. Must be dependable, organized, and have strong interpersonal and communication skills. Culligan offers competitive wages plus a commission plan and a generous benefits package. The service tech position allows for the ability to work independently and spend most of your time in the field with customers. The commission plan provides the ability to earn additional income. More than 80% of our leadership is promoted from within, creating great opportunities for growth and advancement.
Requirements
- High school diploma or equivalent
- Knowledge of the city area where you would be working
- Excellent interpersonal and communication skills (verbal/written)
- Appropriate, valid driver’s license
- Ability to lift up to 80 pounds
- Drive for extended periods (2-3 hours)
- Kneel/bend for extended periods of time
Nice To Haves
- Mechanical service experience is helpful
Responsibilities
- Safe operation of a Company vehicle in compliance with all state and federal laws.
- Follow established safety procedures.
- Complete scheduled service orders daily.
- Perform complete diagnostics on residential and commercial water treatment equipment, identify malfunctions, and resolve issues accordingly.
- Identify additional services that may be required and present all options to the consumer.
- Represent Culligan thought direct interaction with customers.
- Communicate the status of equipment with customers and provide solutions.
- Collect payments upon completion of services.
- Assist with collection of past due receivables.
- Complete basic installation and removal of water treatment equipment.
- Accurately complete daily paperwork and service orders.
- Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools.
Benefits
- Competitive wages
- Commission plan
- Full benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401k
- Paid time off
- Life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
