Field Service Technician

Palm Beach Tan - SVI Corporate, LLC•Moncks Corner, SC
•Onsite

About The Position

SVI Corporate, LLC, a Palm Beach Tan & Wellness franchisee, is hiring a Field Service Technician based in the Charleston, South Carolina Tri-County area. The role supports salon locations in coastal Georgia and South Carolina by keeping facilities safe, clean, and operational through preventive maintenance, troubleshooting, and repairs. The technician works independently, manages multiple service requests, and coordinates with salon management, vendors, contractors, and internal leadership to resolve issues promptly and cost-effectively. The technician starts the workday from home and travels regularly throughout the assigned territory. The position is non-exempt and safety-sensitive, reports to the Director of Maintenance, and is intended as a long-term opportunity with potential for growth. The stated starting salary is $55,000. A 36-hour work week is typical for most weeks.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of general building maintenance, facilities maintenance, construction, or related experience; multi-unit experience is preferred.
  • Basic knowledge of plumbing, electrical, carpentry, painting, drywall repair, and HVAC systems.
  • Ability to safely use hand tools, power tools, and ladders.
  • Valid driver’s license and good driving record; an MVR check is required.
  • Must pass a background check.
  • Ability to manage multiple projects and work independently.
  • Basic computer proficiency, including email, point-of-sale systems, and Microsoft Office (Outlook, Word, and Excel).
  • Outstanding customer service and effective verbal and written communication skills.
  • Willingness to work occasional nights, weekends, and holidays based on business needs.
  • Ability to lift and carry up to 100 pounds.
  • Ability to read, write, speak, and understand English sufficiently to perform the job safely.
  • Must live within the Charleston, South Carolina Tri-County area or a nearby part of the coastal Georgia/South Carolina service territory.

Nice To Haves

  • Experience supporting multiple retail or commercial locations.
  • Experience maintaining commercial equipment.
  • HVAC, electrical, plumbing, or facilities-related certifications.

Responsibilities

  • Perform preventive maintenance, troubleshooting, and repairs on commercial tanning, sunless, and wellness equipment; training and support are provided.
  • Complete routine building maintenance, including minor plumbing, electrical, carpentry, painting, drywall repair, and hardware replacement.
  • Perform basic HVAC maintenance and coordinate major repairs with approved vendors.
  • Diagnose maintenance issues and determine appropriate corrective actions.
  • Respond to maintenance requests from assigned salons within service expectations.
  • Routinely inspect salon facilities to identify maintenance and safety concerns.
  • Coordinate repairs with salon management, vendors, contractors, and internal leadership.
  • Maintain work orders, inventory, and repair documentation.
  • Follow company safety procedures and applicable regulations on every job.
  • Travel regularly throughout the assigned territory to support multiple salon locations.

Benefits

  • 401(k)
  • 401(k) matching
  • Company vehicle and phone provided
  • Dental insurance
  • Employee discounts, including free tanning for the employee and a guest
  • Flexible schedule
  • Health insurance
  • Paid time off after 90 days of full-time employment
  • Parental leave
  • Training and development
  • Vision insurance
  • Wellness resources
  • Short-term and long-term disability insurance
  • Opportunity for advancement
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