Field Service Technician

Eagle Crusher Company Inc•Galion, OH

111d

About The Position

Eagle Crusher is seeking an individual who enjoys working on heavy equipment and traveling to job sites. The technician communicates and collaborates with customers on new equipment installation, safety, maintenance, and operation. The role includes frequent travel to customer sites for troubleshooting, installation, and repairs, along with customer support by phone. The technician also collaborates with manufacturing, engineering, and sales personnel and may perform office and facility maintenance and assist manufacturing with various tasks.

Requirements

High school diploma or equivalent required.
Five or more years of experience in repair, maintenance, or a related position.
Proficiency in Microsoft Office, including Word and Excel.
Efficient organization and time-management skills.
Ability to commit to a flexible schedule and arrive promptly for shifts.
Ability to pass and maintain a current DOT physical card.
Clean driving record.

Nice To Haves

Some college preferred.

Responsibilities

Travel 40% to 60% of the time, during the week and on weekends, to customer sites to troubleshoot, install, and repair products.
Read electrical schematics and use blueprints, bills of material, and other information to determine required repair parts and services.
Direct and train equipment operators and maintenance personnel on safety, equipment start-up and operation, and maintenance.
Maintain responsibility for the hand tools and equipment needed on a daily basis.
Communicate electronically and verbally with customers by phone to troubleshoot problems.
Submit service and expense reports in a timely manner.
Develop knowledge of professional driving and meet ELD responsibilities and requirements.
Perform work involving hydraulics, metal fabrication, electrical troubleshooting, and repairs.
Collaborate daily with manufacturing, engineering, and sales personnel.
Perform office maintenance, including plumbing, heating, air conditioning, electrical repairs, groundskeeping, moving, and parts delivery, and assist manufacturing with multiple tasks.
Perform related duties as required or assigned to ensure company efficiency.