Field Service Technician

Sonsray•Santa Fe Springs, CA

18d

About The Position

Sonsray is hiring a full-time Field Service Technician in Santa Fe Springs, California. Mobile technicians perform maintenance and quality repairs on CASE construction machinery and related equipment in shop and field environments. The position involves traveling to customer and prospective client locations for on-site service. Sonsray is the West Coast's largest Thermo King and CASE dealership, offering sales, parts, service, rental, and leasing, and describes its work environment as supportive, collaborative, and focused on teamwork and employee development.

Requirements

At least 3 years of experience diagnosing and troubleshooting equipment; construction or heavy machinery experience is preferred.
Ability to work independently without supervision.
Proficiency in safely using hand, pneumatic, and electric tools.
Basic computer literacy for documentation and reporting.
Must be over 21 years of age.
Must possess and maintain a valid driver's license for company driving purposes.

Nice To Haves

Experience with construction or heavy machinery.

Responsibilities

Diagnose, troubleshoot, and repair engines, transmissions, hydraulic systems, and electrical components.
Perform structural repairs, including welding.
Follow established Original Equipment Manufacturer (OEM) procedures and guidelines.
Use hand, pneumatic, and electric tools safely and properly.
Document repairs and maintenance using basic computer skills to maintain accurate job records.
Travel regularly to customer and prospective client locations to perform on-site repairs and maintenance.
Follow road signs and operate vehicles safely within legal limits and weather conditions.
Follow Auto and Equipment Safety rules and regulations while performing work assignments.
Perform other duties as assigned by management to meet dealership objectives.

Benefits

Medical coverage with PPO and HSA options.
Dental, vision, and life insurance provided at no cost.
401(k) with competitive employer contributions.
80 hours of annual vacation, increasing with years of service.
Uniforms provided annually.
Annual $175 boot voucher.
One full paid day off annually for community volunteer work.
Birthday meal provided by Sonsray.
Annual holiday party, including covered airfare and hotel for the employee and a guest.
Emphasis on company growth and employee development.
Open-door policy with active owner and management involvement.