Field Service Technician

Valmet • Appleton, WI

11d

About The Position

The Field Service Technician is part of Valmet’s Services team, supporting the performance of large-scale papermaking equipment at customer facilities across North America. The role provides customer support for control systems and helps optimize their functions. It leads and performs on-site repairs and preventive maintenance in accordance with contract requirements, troubleshoots programming and software issues, and prepares timely, high-quality, customer-focused field reports with recommendations for improvement. The role requires travel eligibility in Mexico and Canada and legal authorization to work in the United States.

Requirements

• A two- or four-year degree in Mechanical, Electrical, or Controls Engineering; Electro-Mechanical Engineering; Papermaking Technology; a related field; or an equivalent combination of education and experience.
• Three to five years minimum experience in a technical role within the papermaking industry or a related technical field, unless equivalent education and experience are applicable.
• Must be legally authorized to work in the United States.
• Must be eligible to travel in Mexico and Canada.

Nice To Haves

• For candidates with a Controls background, understanding of PLC programming; knowledge of Rockwell software is a plus.
• Knowledge of papermaking machinery.

Responsibilities

• Support customers with control systems and optimize their functions.
• Lead and perform on-site repair and preventive maintenance services at customer sites in accordance with contract requirements.
• Troubleshoot programming and software-related issues.
• Prepare customer-focused, high-quality, timely field reports with recommendations for improvement.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree