Field Service Technician

NOV•Yukon, OK

12d

About The Position

Travel to customer sites to install, commission, test, calibrate, and troubleshoot NOV products. Conduct field installations, system calibrations, and operational testing of equipment. Perform software and hardware upgrades while ensuring systems are operating efficiently. Train customers on the safe and proper operation, maintenance, and functionality of NOV equipment. Complete and submit field service reports, inspection records, and other required documentation accurately and on time. Communicate equipment failures, customer feedback, and field observations to appropriate internal teams. Provide technical support with a professional, customer-focused approach while adhering to NOV HSE policies, procedures, and quality standards.

Requirements

High school diploma or GED required.
Must be at least 21 years of age.
Knowledge of oil and gas field equipment, including software and hardware systems.
Strong verbal and written communication skills.
Proven leadership skills and ability to lead and support fellow technicians.
Valid driver's license with an acceptable driving record required.
Ability to travel extensively to customer locations as required.
Successfully pass a national background check and motor vehicle report.

Nice To Haves

Associate degree in a technical field or equivalent education preferred.
Minimum of five years of related field service or oil and gas industry experience preferred.
Pneumatic and hydraulic experience preferred.
Electrical troubleshooting experience preferred.

Responsibilities

Diagnose and resolve mechanical, electrical, pneumatic, hydraulic, and software-related issues in the field.
Assist with equipment commissioning, startup, and performance verification.
Support other Field Service Technicians during complex installations and service projects.
Mentor and assist less experienced technicians when needed.
Maintain service tools, equipment, and company vehicles in safe working condition.
Participate in an on-call rotation and respond to customer service requests as required.
Successfully pass a national background check and motor vehicle report.
Perform other duties as assigned.
Install, commission, test, calibrate, and troubleshoot NOV products at customer sites.
Conduct field installations, system calibrations, and operational testing of equipment.
Perform software and hardware upgrades and ensure systems are operating efficiently.
Train customers on safe and proper equipment operation, maintenance, and functionality.
Complete and submit field service reports, inspection records, and other required documentation accurately and promptly.
Communicate equipment failures, customer feedback, and field observations to appropriate internal teams.
Provide technical support while maintaining a professional, customer-focused approach.
Adhere to NOV HSE policies, procedures, and quality standards.