FIELD SERVICE TECHNICIAN (Diesel, Hydraulics) - Odessa, TX
About The Position
The Field Service Technician performs troubleshooting, repair, inspection, preventive maintenance, and service work on chassis- and track-mounted aerial equipment, digger derricks, cranes, high-rail equipment, and other vehicles. Work is performed at the service center and in the field, following dealer and factory standards and Custom Truck One Source requirements. Equipment may include Load King cranes, bucket and dump trucks, digger derricks, utility trucks, and related equipment. The technician reads equipment manuals and repair instructions, uses a laptop to access information and run diagnostic tests, completes service records, verifies repairs, and communicates with management, customers, and internal departments. The role reports to the Service Manager and involves attending safety and factory training, maintaining tools and work areas, complying with applicable regulations, and traveling beyond the coverage area when business needs require it.
Requirements
- High school diploma or GED.
- Five years of related experience.
- Valid driver's license.
- Own mechanics' tools.
- Proficiency in software-based documentation and the ability to meet deadlines and schedules.
- Ability to work outdoors in wet and/or humid conditions, with occasional exposure to extreme cold and heat.
- Ability to lift, carry, push, and pull, and to bend, stoop, and lift up to 50 pounds.
- Comfort working at heights and performing manual labor.
- Manual dexterity to operate tools and equipment.
- Positive attitude, professionalism, and punctual attendance.
Nice To Haves
- Class B CDL, or the ability to obtain one upon hire.
- Experience with truck-mounted hydraulics, electrical wiring, and diesel equipment.
- Electrical, schematic or blueprint, hydraulic, welding, or related experience.
- Experience with Quick Serve, DTNA, or related diagnostic software.
- DOT, ANSI, and dielectric testing experience.
Responsibilities
- Troubleshoot, inspect, maintain, repair, and adjust vehicles and equipment at the service center and in the field.
- Read and interpret equipment manuals, repair orders, and work instructions; use a laptop to access information and perform diagnostic tests.
- Complete assigned work efficiently, accurately, and in accordance with company standards.
- Verify completed work and road-test vehicles when necessary.
- Prepare complete and accurate inspection reports, repair orders, service-time and parts-cost records, and timecards.
- Tag warranty and core parts for return.
- Immediately advise management when additional work is needed, specified work is unnecessary, or repairs cannot be completed within the promised time.
- Attend safety training and follow all safety requirements.
- Attend company- and factory-sponsored training classes.
- Keep the work area and service vehicles neat and clean, and account for company tools when in use.
- Follow applicable federal, state, and local regulations, including rules for hazardous-waste disposal.
- Communicate with customers and internal departments to minimize equipment downtime.
- Travel beyond the area of coverage when business needs require it.
- Work with the Service Manager to improve customer satisfaction.
- Perform additional duties or responsibilities designated by the Service Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
