FIELD SERVICE TECHNICIAN (Diesel, Hydraulics) - Odessa, TX
About The Position
The Field Service Technician performs vehicle troubleshooting, repair, and maintenance on chassis- and track-mounted aerials, digger derricks, cranes, high-rail equipment, and other equipment. Work is performed at the service center and in the field according to dealer and factory standards. Equipment includes Load King Cranes, bucket and dump trucks, digger derricks, utility trucks, and related equipment. The role includes inspecting equipment, conducting preventive maintenance, making repairs and adjustments, verifying completed work, and road-testing vehicles as needed. The technician documents inspections, repairs, service time, and parts costs; tags warranty and core parts for return; and communicates with management, customers, and internal departments to minimize equipment downtime. The position also requires following safety procedures and applicable regulations, attending training, maintaining clean work areas and service vehicles, and traveling beyond the usual coverage area when business needs require it. This is an onsite position in Odessa, Texas. The schedule is Monday through Friday on day shift, with overnight travel, weekends, and overtime as needed. The technician provides their own mechanics' tools and must have a Class B CDL or be able to obtain one upon hire.
Requirements
- High school diploma or GED.
- Five years of related shop and field technician experience.
- Valid driver’s license.
- Must have own mechanics’ tools.
- Class B CDL or ability to obtain one upon hire.
- Proficient in documenting work using software and meeting deadlines and schedules.
- Ability to regularly work outdoors, including in wet and/or humid conditions, with occasional exposure to extreme cold and heat.
- Physical capability to lift, carry, push, and pull; ability to bend, stoop, and lift up to 50 pounds.
- Comfort working at heights and performing manual labor.
- Manual dexterity to operate tools and equipment.
- Positive attitude, professionalism, and punctual attendance.
Nice To Haves
- Class B CDL.
- Experience with electrical systems, schematics or blueprints, hydraulics, welding, and related work.
- Experience with Quick Serve, DTNA, or related diagnostic software.
- DOT, ANSI, and dielectric testing experience.
Responsibilities
- Troubleshoot, repair, and maintain vehicle chassis, track-mounted aerials, digger derricks, cranes, high-rail equipment, and other equipment at the service center or in the field.
- Read and interpret equipment manuals, repair orders, and work instructions; use a laptop and diagnostic tools to access information and perform diagnostic tests.
- Inspect and service vehicles and make repairs and adjustments in accordance with dealer and factory standards and company work instructions.
- Verify completed work and road-test vehicles when necessary.
- Prepare complete and accurate inspection reports, repair orders, service-time and parts-cost records, and timecards.
- Tag warranty and core parts for return.
- Immediately advise management when additional work is needed, outlined work is unnecessary, or repairs cannot be completed within the promised time.
- Attend safety training and follow safety requirements.
- Attend company- and factory-sponsored training classes.
- Keep the work area and service vehicles neat and clean and account for tools while they are in use.
- Follow federal, state, and local regulations, including hazardous-waste disposal requirements.
- Communicate with customers and internal departments to minimize equipment downtime.
- Travel beyond the area of coverage when required by business needs.
- Work with the Service Manager to improve customer satisfaction.
- Perform additional duties or responsibilities assigned by the Service Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
