Field Service Technician

Gordon Food Service•Waterford, MI

20d

About The Position

As a Service Technician for InnoServ, you will provide installation and preventative maintenance and measure the performance of coffee machines, juice machines, dishwashers, and chemical dispensing machines. You will serve a variety of customers, including national accounts, healthcare, college and university, hospitality, and large independent food service operators. The primary service territory includes Waterford, Clarkston, Farmington Hills, and Bloomfield; the ideal candidate lives within that territory. The position pays from $52,748 per year ($25.36 per hour), with the opportunity to start at a higher rate based on experience and qualifications. Additional compensation includes weekend rotation and on-call incentives, a quarterly performance incentive of up to $500, and some overtime opportunities. Work is generally Monday through Friday between 7 a.m. and 6 p.m., with flexibility required for customer service, including a weekend rotation and on-call evenings.

Requirements

Must be at least 18 years of age.
Valid state driver's license and clean driving record; a motor vehicle report will be run.
Must pass pre-employment drug screening, motor vehicle report, and criminal background check.
Two years of previous customer service or equipment repair experience, or an equivalent combination of education, training, and experience.
Mechanical aptitude, including knowledge of electrical and plumbing concepts and health and sanitation codes.
Ability to interpret maintenance manuals, schematics, and wiring diagrams.
Ability to perform the physical aspects of the job, including heavy lifting of machines.
Candidates who work for a Gordon Food Service customer must provide a letter of support from their management if selected for the interview process.

Nice To Haves

Residence within the Waterford, Clarkston, Farmington Hills, or Bloomfield service territory.

Responsibilities

Install coffee machines, juice machines, dishwashers, and chemical dispensing machines.
Perform preventative maintenance on equipment.
Measure equipment performance.
Provide service to customers across the assigned territory, including national accounts, healthcare, educational, hospitality, and independent food service operators.
Provide flexible customer service, including participation in weekend rotations and on-call evenings.