Field Service Technician - Jeffersontown

Culligan Quench•Jeffersontown, KY
•Onsite

About The Position

Culligan Quench is hiring a customer-facing Field Service Technician to install, maintain, troubleshoot, and repair filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. Technicians travel to customer locations in a company vehicle and provide professional, timely service while following safe work practices and customer site procedures. Hands-on training is provided to support success in the role. The listed schedule is Monday through Friday, 7:00 AM–4:00 PM, though hours may vary by market. Pay is $22.87–$23.00 per hour, based on experience and location, with overtime potential. The employer offers medical, dental, and vision insurance starting on the first day, a 401(k) match, paid holidays and PTO, a take-home company vehicle, gas card, tools, paid training, and career development opportunities.

Requirements

  • Mechanical aptitude, including experience working with tools or repairing equipment.
  • Comfort operating a vehicle for work and familiarity with routes or GPS; experience may be in a company or personal vehicle.
  • Professional, service-minded demeanor with good customer service and communication skills.
  • Valid, active driver’s license.
  • At least 21 years of age to operate company vehicles.
  • Basic computer skills to record service and communicate with team members.
  • Ability to lift 70+ lbs, bend, squat, and climb ladders.
  • High school diploma or equivalent.
  • Ability to pass a pre-employment background check and drug screen.

Nice To Haves

  • Technical school training preferred.

Responsibilities

  • Drive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.
  • Replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines.
  • Inspect equipment for leaks, malfunctions, and safety concerns.
  • Follow company and customer safety policies and site procedures.
  • Maintain the company vehicle according to policy, including mileage and maintenance logs.
  • Safely transport and operate equipment and tools.
  • Document service work using a tablet or mobile device.
  • Provide professional and timely customer service at each site visit.
  • Maintain regular and reliable attendance.

Benefits

  • Competitive hourly rate with overtime potential.
  • Medical, dental, and vision insurance starting Day 1.
  • 401(k) match of 50% up to 6%.
  • 10 paid holidays plus PTO.
  • Company take-home vehicle, gas card, and tools.
  • Paid training and ongoing career development opportunities.
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