Field Service Technician

RDO Equipment Co.•New Braunfels, TX
•Onsite

About The Position

RDO Equipment Co. is hiring a Field Service Technician to diagnose and repair heavy equipment in the field or at customer sites. The technician troubleshoots equipment issues independently, communicates with customers and management throughout the repair process, follows safety procedures, and maintains an orderly field truck. Company- and manufacturer-sponsored training is available to help technicians adapt to changing technology and develop new skills. The role serves customers in the San Antonio area and includes a limited-time sign-on bonus of up to $5,000 for experienced diesel technicians, subject to terms and conditions.

Requirements

  • Mechanical background or schooling in diesel mechanics; diesel mechanic experience is preferred.
  • Clear and concise written and verbal communication skills.
  • Ability to work independently and collaboratively as part of a team.
  • Strong attention to detail.
  • Valid work authorization and ability to work in the United States without company sponsorship.

Nice To Haves

  • Experience in diesel mechanics.
  • Mechanical schooling in diesel mechanics.

Responsibilities

  • Diagnose and repair equipment accurately and promptly in the field or at customer sites.
  • Troubleshoot equipment issues and resolve them efficiently and independently.
  • Communicate clearly, respectfully, and promptly with customers and management during repairs.
  • Follow safety guidelines and procedures.
  • Participate in company- and manufacturer-sponsored training to learn new skills and keep up with changing technology.
  • Keep the field truck clean, organized, and efficient.

Benefits

  • Hourly pay of $32–$44 or more, based on skills and experience.
  • Profit-sharing program.
  • Tool reimbursement program.
  • Comprehensive benefits package.
  • Opportunity to participate in a career path program with autonomy to manage one's career.
  • Sign-on bonus of up to $5,000 for a limited time for experienced diesel technicians, subject to terms and conditions.
  • Company celebration events.
  • Company- and manufacturer-sponsored training and career development.
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