Field Service Technician

Gordon Food Service•Chattanooga, TN

8d•$52,748

About The Position

As a Service Technician for InnoServ, you will install, perform preventative maintenance on, and measure the performance of coffee machines, juice machines, dishwashers, and chemical dispensing machines. You will serve a variety of customers, including national accounts, healthcare, colleges and universities, hospitality businesses, and large independent food service operators. The primary service area is Chattanooga, Tennessee, and surrounding areas, including North Georgia and the Winchester, Tennessee, area. The ideal candidate resides in the Chattanooga or North Georgia area. The starting pay is $52,748 per year ($25.36 per hour), with the opportunity to start at a higher rate based on experience and qualifications. Incentives include weekend rotation and on-call incentives and a quarterly performance incentive of up to $500. Some overtime opportunities are available. The schedule is Monday through Friday between 7 a.m. and 6 p.m., with flexibility required to provide customer service, including a weekend rotation and on-call evenings. The role includes on-the-job training and provided tools. The technician takes home a company van, with associated expenses covered and personal use available.

Requirements

Must be at least 18 years of age.
Valid state driver's license and a clean driving record; a motor vehicle report will be run.
Must pass pre-employment drug screening, motor vehicle report, and criminal background check requirements.
Two years of previous customer service or equipment repair experience, or an equivalent combination of education, training, and experience.
Mechanical aptitude, including knowledge of electrical and plumbing systems and health and sanitation codes.
Ability to correctly interpret maintenance manuals, schematics, and wiring diagrams.
Ability to perform the physical aspects of the job, including heavy lifting of machines.
Candidates working for a Gordon Food Service customer must provide a letter of support from their management if selected for the interview process.

Responsibilities

Install coffee machines, juice machines, dishwashers, and chemical dispensing machines.
Perform preventative maintenance on equipment.
Measure the performance of equipment.
Provide service to national accounts, healthcare, colleges and universities, hospitality businesses, and large independent food service operators.
Provide exceptional customer service, including flexibility for weekend rotation and on-call evenings.