Field Service Technician

WillScot•Duncan, SC

About The Position

The Field Service Technician provides outstanding customer service while troubleshooting and servicing WillScot buildings in the field in a timely, cost-efficient manner. The role conducts service calls within the branch territory and requires technical knowledge, professionalism, and the ability to work independently in a fast-paced environment. Technicians explain repairs and services to customers and maintain a safe work environment, including complying with client safety standards on-site.

Requirements

  • High school diploma or GED.
  • Carpentry knowledge and experience.
  • Current valid driver's license and good driving record.
  • Ability to work independently in a fast-paced environment.
  • Some computer knowledge.
  • Good communication skills for interacting with customers, salespeople, contractors, shop personnel, and WillScot employees.
  • For HVAC duties: knowledge and experience with HVAC equipment and appliances, and appropriate licenses as required by law.

Nice To Haves

  • Electrical, plumbing, and welding experience.
  • General contractor’s license.

Responsibilities

  • Conduct service calls related to HVAC, plumbing, and carpentry within the branch territory.
  • Explain repairs and services courteously to customers over the phone and in person.
  • Maintain a safe working environment and follow safe work practices, including client safety standards on-site.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Paid time off, including company holidays
  • Tuition reimbursement
  • Retirement savings plan with company match
  • Potential variable pay, including commission, bonuses, performance rewards, or other incentive programs
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