Field Service Technician

Dormakaba•Charlotte, NC
•Onsite

About The Position

dormakaba is seeking a Field Service Technician based in Knoxville, TN. The Field Service Technician is responsible for the installation and service of various doors, equipment, and control devices. This position will also perform preventative maintenance on automatic doors and related equipment.

Requirements

  • Valid current driver’s license
  • Physical requirements, including the ability to lift at least 50 pounds, stand, stoop, crawl, twist, bend, push, pull, climb, and work overhead
  • Ability to use a variety of hand tools and power tools to perform installation, maintenance, and repair work

Nice To Haves

  • AAADM certification
  • 1+ years’ experience with automatic door installation/maintenance, or relevant experience in similar industry

Responsibilities

  • Perform service, maintenance, troubleshooting, and installation of automatic sliding door systems at customer locations
  • Communicate with sales and service management about customer needs and sales opportunities
  • Maintain accurate project and/or service data through diligent and timely use of all documentation and technical data
  • Travel to customer sites throughout the assigned territory, including day trips of up to 4 hours one way and occasional overnight travel for up to one week at a time, with per diem provided for overnight assignments

Benefits

  • Medical, Dental, Vision, Life and Disability Insurance coverage options
  • Medical Wellness Programs
  • Vacation and Personal Time Off
  • Parental Leave for Moms and Dads
  • 401k Matching plan
  • Tuition Reimbursement Program
  • Learn and Grow Program
  • CliftonStrengths
  • 24/7 access to over 15,000 LinkedIn Learning courses
  • Employee Assistance Programs
  • Voluntary Legal Insurance
  • Unlimited Referral Reward Bonuses
  • Corporate Discounts for shopping, travel and more
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