Field Service Technician

North Carolina's Electric Cooperatives•Raleigh, NC

14d

About The Position

The Field Service Technician supports the operation, testing, inspection, and maintenance of electrical assets associated with generation, transmission, substations, mobile substations, revenue metering, distributed energy resources, and member services. The role works with internal teams, plant personnel, contractors, vendors, and member cooperatives to help ensure safe, compliant, dependable service. The position level and scope of responsibilities are determined by the selected candidate’s qualifications, relevant experience, and demonstrated capabilities. Most work is performed in the field, with regular travel to generation facilities, member cooperative locations, substations, field-service worksites, the NCEMC main office, industry meetings, and other locations as needed. Work outside normal business hours may be required for outages, emergency response, storm support, compliance deadlines, plant operating events, field deployments, or critical project activities. Visa sponsorship and immigration support are not provided; applicants must be legally authorized to work in the United States now and in the future.

Requirements

An associate degree from an accredited engineering or technical school, with emphasis on electric utility and power systems operation and maintenance; equivalent work experience may substitute for the education requirement.
For Technician II, a minimum of four years of related experience in electric utility and industrial operations and maintenance.
Strong working knowledge of electric utility operations, project management, preventative and predictive maintenance, and safety practices.
Developed understanding of industrial power systems and controls, power quality measurement, electric utility substations and distribution systems, metering, system protection, and power transformers, particularly as related to testing and analysis.
Legally authorized to work in the United States now and in the future; visa sponsorship and immigration support are not available.
Ability to travel regularly to field locations and to work outside normal business hours when required for outages, emergencies, storm support, compliance deadlines, plant operating events, field deployments, or critical project activities.

Nice To Haves

For Technician I, experience in electric utility and industrial operations and maintenance is preferred.
Knowledge of diesel generation, combustion turbine plants, technical field services, protective relay and control systems, substation equipment, mobile substations, and applicable reliability compliance standards.
Familiarity with solar components and battery storage functions.

Responsibilities

Review member EMCs’ usage and operation of mobile substations and maintain records of their usage, inspections, testing, and maintenance.
Prepare monthly mobile-substation usage and maintenance reports; develop and maintain testing and maintenance schedules; coordinate planned usage; and provide technical assistance with mobile substations and mobile testing equipment.
Install and maintain control-system improvements for mobile substations and request materials needed to maintain substations and test equipment.
Perform annual testing of NCEMC mobile substations and, upon request, member EMC equipment.
Assist with testing generation, transmission, and substation protection systems, including relay and control systems, and electrical equipment using applicable testing equipment.
Test NCEMC-owned revenue metering and coordinate maintenance of NCEMC test equipment and member EMC equipment upon request.
Assist with installation and maintenance of additions to NCEMC non-nuclear generation, transmission, and substation electrical equipment and operating and protection systems.
Assist with maintenance of NCEMC non-nuclear generation electrical equipment and protective relay and control systems.
Install and maintain company-owned revenue metering systems.
Provide direct support to distributed energy resource (DER) sites as directed; assist with site inspections and improvements and provide indirect support on issues as needed.
Check the company vehicle before and after use for needed service or maintenance.
Perform substation equipment inspections and prepare associated reports.
Perform monthly inspections of vehicles, tools, and personal protective equipment.
Assist in administering the Engineering Department’s Rubber Glove Program.
Perform other duties as assigned.