Field Service Technician

Total Water Treatment Systems Inc.•Lansing, MI
•$19 - $26

About The Position

Culligan Total Water Treatment Systems Inc. is hiring a Field Service Technician in Lansing, Michigan, to install and maintain household and commercial water treatment systems. The technician works with water softeners, filtration and reverse osmosis systems, and performs troubleshooting, repairs, testing and routine maintenance. The role also involves customer service and maintaining accurate service and installation records.

Requirements

  • High school diploma or equivalent.
  • 1 to 3 years of experience as a technician working with installation, setup and maintenance.
  • At least 3 years of customer service experience.
  • Demonstrated problem-solving skills.
  • Excellent oral and written communication skills.
  • Ability to work independently without supervision.
  • Valid driver’s license and good driving record.
  • Ability to read a map.

Nice To Haves

  • Experience with plumbing, water softeners and reverse osmosis systems.
  • Working knowledge of plumbing codes.
  • Understanding of water chemistry.
  • Experience driving a service vehicle.

Responsibilities

  • Install water treatment equipment in customers’ homes.
  • Work with water softeners, filtration and reverse osmosis systems.
  • Learn to troubleshoot and repair equipment.
  • Follow procedures and protocols for equipment installation and maintenance.
  • Work with filters, pumps, motors, piping and other mechanical systems.
  • Collect water samples and test water treatment systems.
  • Perform routine maintenance, filter changes, sanitizations and equipment exchanges.
  • Maintain accurate service and installation records.

Benefits

  • Employee Stock Ownership Plan
  • 401(k)
  • Health, dental and vision insurance
  • Short- and long-term disability insurance
  • Life insurance
  • Paid holidays
  • Paid time off
  • Company-provided uniforms and cleaning at no cost
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