Field Service Technician - Ag Equipment

ALMACO • Nevada, IA

2d

About The Position

ALMACO is hiring a Field Service Technician to work from its central service shop in Nevada, Iowa, and travel to customer locations during peak service periods. The role supports ALMACO combines and planters through preventive maintenance, upgrades, repairs, and modifications. Peak travel occurs during spring planting and fall harvest seasons, when travel may reach about 80% and regularly involve multiple-day trips throughout the United States.

The technician works both independently and as part of a service team, providing mechanical, hydraulic, and electrical support for equipment. The role also involves coordinating customer visits and providing remote support by phone and email; training customers on equipment; assisting Engineering and Quality with testing and development of research equipment; and promoting ALMACO equipment and services while delivering strong customer support. A company vehicle, phone, and computer are provided, and travel expenses are paid. Compensation includes an increased hourly rate while traveling.

ALMACO describes itself as a family-owned company serving the seed research industry with equipment and solutions for planting, harvesting, and seed processing. The company offers flexible schedules and PTO accrual beginning on the first day of employment. A post-offer pre-employment drug screen and background check are required.

Requirements

• Valid driver's license, clean driving record, eligibility for a passport, and ability to be insured in rental cars; must be at least 21 years old.
• Very good interpersonal and communication skills for working with a wide range of people.
• Strong mechanical skills; experience repairing equipment is useful, and experience with large machinery is helpful.
• Basic understanding of AC/DC electrical systems, computer systems, and hydraulic systems.
• Working knowledge of Microsoft Office products.
• Willingness to travel to customer sites, be on call, and travel at short notice for extended periods.

Nice To Haves

• Experience with large machinery.
• National Career Readiness Certificate.

Responsibilities

• Perform preventive maintenance, upgrades, and emergency repairs on agricultural equipment at the central service shop in Nevada, Iowa.
• Travel to customer sites to perform preventive maintenance, upgrades, and emergency repairs on agricultural equipment.
• Support mechanical, hydraulic, and electrical components on each machine.
• Coordinate customer visits and provide remote support by phone and email.
• Provide equipment-use training and education to large and small groups.
• Assist Engineering and Quality departments with testing and development of new and modified research equipment.
• Promote sales and service of ALMACO equipment while providing customer support.

Benefits

• Company vehicle
• Paid time off
• Paid holidays
• Health insurance, including a $0-premium option
• Dental insurance
• Vision insurance
• 401(k) match
• Employer-paid disability insurance
• Employer-paid life insurance
• Supplemental insurance plans, including cancer, critical illness, hospital indemnity, and accident coverage
• Flexible spending accounts
• Health savings accounts
• Legal and financial consultation
• Employee Assistance Program
• Flexible schedules
• PTO accrual beginning on the first day of employment
• Company phone and computer
• Paid travel expenses
• Increased hourly pay while traveling

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed