Service Technician - Ag

BIRKEYS FARM STORE•Polo, IL

4d•$40,000 - $100,000•Onsite

About The Position

The Service Technician diagnoses and performs standard mechanical, electrical, hydraulic, and pneumatic repairs, and assembles equipment for the company and its customers. The role performs work efficiently and accurately to support customer satisfaction and company profitability. The technician inspects, diagnoses, and repairs heavy equipment; determines the extent of repairs required; and prepares service orders and sources parts. The position also involves completing work orders and time sheets, keeping current with products and technology, working as part of a team, and helping maintain safe, clean, and orderly work areas. The technician is expected to provide professional customer service, resolve customer concerns efficiently, and promote a positive attitude. This is an hourly, full-time, day-shift position at the Polo, Illinois location. The posted wage range is $40,000–$100,000 per year, with earnings potential up to $100,000.

Requirements

Diesel certification or a two-year diesel mechanic qualification.
Ability to set work priorities and work independently without supervision.
Ability to understand and carry out oral and written directions.
Ability to operate a variety of equipment safely to diagnose, adjust, and repair malfunctions.
Ability to read and understand operator and repair manuals.
Ability to perform the essential functions of the position and maintain a steady work record.
Ability to get around the dealership and grounds for various tasks.
Ability to frequently lift or move 10 pounds, lift or move up to 25 pounds, and occasionally lift or move up to 75 pounds.
Ability to bend, stoop, reach above and below shoulder height, and stand for extended periods.
Ability to climb a ladder while carrying an object, operate equipment or other power equipment as necessary, and push or pull up to 100 pounds of force.
Must meet health assessment requirements.
Willingness to work around dust, odors, oil, fumes, noise, moving mechanical parts, and indoor and outdoor weather conditions.

Responsibilities

Inspect, diagnose, troubleshoot, and locate mechanical deficiencies on heavy equipment as assigned by the service manager.
Use diagnostic equipment properly and determine the extent of necessary repairs, including identifying major power-train overhaul needs.
Prepare orders for required services and source and order parts as needed.
Repair or replace components of diesel engines, hydraulic, air conditioning, electrical, and suspension systems, drive trains, steering, braking, material handling, and operator comfort systems.
Read and interpret schematics, technical manuals, drawings, procedures, and governmental regulations.
Perform welding and brazing, and fabricate or modify parts, equipment, structures, and attachments.
Keep the service manager informed about special parts orders, shortages, and malfunctions.
Complete work orders, including warranty information, and time sheets legibly, accurately, and promptly.
Maintain current knowledge of products, technology, and models through educational opportunities and technical and regulatory publications.
Work as part of a team, offering and seeking assistance as needed.
Keep shop vehicles clean and serviced; help control expenses and produce quality work.
Help maintain cleanliness, neatness, and safety of the workspace, building, and lot, and follow the company safety program.
Ensure customers are satisfied with the products, services, and support provided by staff; resolve customer concerns efficiently and effectively.
Maintain a positive attitude, professional appearance, and demeanor, and provide Birkey's customer service.
Perform other duties as assigned.