Field Service Technician - Ag

Ziegler Caterpillar•St. Cloud, MN

6d•$38 - $51

About The Position

Ziegler Ag Equipment is hiring a Field Service Ag Technician to service the full line of agricultural equipment, from planting through harvest, for customers surrounding its St. Cloud branch. A company truck is provided. The technician diagnoses and repairs equipment at customer locations, works independently on complex mechanical and electrical systems, and collaborates with customers and other technicians to deliver timely, safe, high-quality service.

Requirements

Associate-level technical education: a two-year technical college degree in diesel technology or a related field; alternatively, a high school diploma or GED and two years of comparable shop mechanic experience.
At least three years of relevant diesel equipment repair experience; some field experience is preferred.
Working knowledge of repairing a variety of agricultural equipment.
Ability to write and communicate effectively with supervisors, customers, and team members.
Basic computer skills for documenting work orders and using online diagnostic systems.
Own mechanic tool set.
Ability and willingness to respond to after-hours emergency calls as directed by the supervisor.
Clean driving record that can be maintained.
Class A CDL or willingness to obtain one within a defined period.
Obtain a DOT medical certification card.
Pass a DOT pre-employment drug screen and physical; the role is designated safety-sensitive.
Ability to operate equipment safely.

Nice To Haves

Agricultural technology experience is a definite plus.
Some field experience with diesel equipment repair.

Responsibilities

Diagnose and repair agricultural equipment, including application, tillage, planting, and harvest equipment, at customer locations.
Use independent judgment to repair complex equipment and tools involving mechanical, hydraulic, gas, diesel, and electrical systems.
Work safely and follow company policies, procedures, and standards.
Respond to customer needs positively, supportively, and promptly to ensure maximum value from work performed.
Collaborate with and assist other technicians with troubleshooting and repairs.
Complete work orders accurately and promptly, and identify and communicate inventory parts needs.
Maintain a safe and clean work environment, including the service truck.
Respond to after-hours emergency calls as directed by the supervisor.

Benefits

Health, dental, vision, and life insurance.
15 days of PTO in the first year, with accrual starting on day one.
Nine paid holidays.
401(k) plan with company contribution and match.
Health Savings Account, with Ziegler contributing up to $1,000 tax-free each year.
Short-term and long-term disability insurance.
Flexible Spending Account and Employee Assistance Program.
Paid parental leave and funeral leave.
Fitness membership discount.
Education assistance.
Safety boot reimbursement; PPE and uniforms provided.
Tool insurance.
Company truck provided.
Safe, clean, and friendly work environment.
Ongoing professional development and training.