Field Service Technician - California

GEA Group • Patterson, AR

3d • $35 - $40

About The Position

GEA Group is hiring a Field Service Technician to support customers at their sites. The role involves preventive maintenance and emergency service, installation and commissioning of new machines, and training customers. The technician troubleshoots mechanical and other system issues, communicates with customers, and helps ensure satisfaction through high-quality service, prompt execution, and follow-up. The position requires extensive travel, up to 75%, and may involve working up to 12 hours at times and occasional weekends.

Requirements

• High school diploma or equivalent education.
• At least 5 years of experience working with mechanical equipment.
• Ability to travel extensively, up to 75%.
• Ability to work up to 12 hours at times and availability for occasional weekend work.
• Understanding of hand tools and mechanical techniques.
• Computer literacy and some technical writing skills.
• Ability to read schematics, diagrams, and technical manuals.
• Ability to work effectively in an unsupervised position.
• Valid driver’s license.
• Ability to explain technically complex issues to non-technical people.
• Strong organizational skills, particularly at customer sites.
• Strong background in mechanical, electrical (AC/DC), or millwright trades.
• Ability to read and interpret gauges, schematics, and control systems.
• Troubleshooting skills for digital, electrical, pneumatic, and mechanical systems.
• Proficiency with measurement tools and testing equipment.
• Solid communication and teamwork skills.
• Professionalism and strong customer service ethics.
• Comfort working in a high-travel, hands-on field service environment.

Nice To Haves

• Background in wastewater, renewable energy, dairies, or breweries.

Responsibilities

• Travel to customer sites to perform preventive maintenance and emergency service.
• Install and commission new machines and provide customer training.
• Troubleshoot mechanical issues and communicate effectively with customers.
• Ensure customer satisfaction through high-quality service, prompt execution, and customer follow-up.
• Act professionally and courteously to enhance the company’s presence in the marketplace.

Benefits

• Medical, dental, and vision coverage beginning on the first day.
• 12 paid holidays, including a flexible floating holiday.
• 136 hours of paid time off.
• 7% 401(k) employer match.
• Tuition reimbursement.
• Wellness incentive program.
• Confidential Employee Assistance Program.
• Flexible Health Savings and Spending Accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED