Field Service Technician-Florence, AL
About The Position
Quality Data Systems (QDS) is seeking a Field Service Technician to install, maintain, troubleshoot, and repair cash automation equipment, including counters, recyclers, and ATMs. The technician travels within a 100-mile radius of their home base Monday through Friday and builds relationships with clients while delivering service. The technician must live within 30 miles of Florence; the posting lists Florence, Alabama, as an approved living location. The role includes rotating evening and weekend on-call assignments, determined by territory, to support clients outside standard business hours. QDS is a family-owned cash automation company founded in 1983 that serves financial institutions and retailers. The company describes its culture as values-driven and focused on integrity, excellence, service, leadership development, and employee growth.
Requirements
- High school diploma required.
- Valid driver’s license and clean driving record.
- Must pass a background check and drug test.
- Ability to work independently with a strong work ethic.
- Strong communication and relationship-building skills; friendly and sociable demeanor.
- Ability to prioritize a travel schedule and manage time effectively.
- Clean and neat appearance.
Nice To Haves
- Associate degree preferred.
- One or more years of experience as a field service technician preferred.
- Experience or background in installation or repair of cash automation equipment, office equipment, POS systems, security equipment, or electrical or HVAC work.
- NCR certification or OEM ATM/ITM certification, such as Hyosung, NCR, or Diebold.
Responsibilities
- Bring live and troubleshoot ATMs, ITMs, TCRs, currency discriminators, and coin machines.
- Upgrade software and hardware.
- Diagnose system complications and perform repairs.
- Perform preventative maintenance.
- Communicate effectively with QDS team members and customers.
- Travel within a 100-mile radius of the home base to provide field service.
Benefits
- Competitive salary.
- Health, dental, and vision insurance; employee-only dental and vision coverage are free.
- Generous PTO and sick time.
- Chaplaincy and Employee Care.
- Retirement plan with company match.
- Professional development and growth opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
