Field Service Technician - Lebanon
About The Position
The Field Service Technician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This customer-facing role requires technical skill, a professional demeanor, and a commitment to safe work practices. Hands-on training is provided to support success in the position. The technician drives a company vehicle to customer locations and documents service work using a tablet or mobile device. The position is listed at $27.00–$28.00 per hour, based on experience and location. The stated schedule is Monday through Friday, 7:00 AM–4:00 PM, though it may vary by market. The role is based in Lebanon.
Requirements
- Mechanical aptitude, including experience working with tools or repairing equipment.
- Driving experience; comfort operating a vehicle for work and familiarity with routes or GPS.
- Professional, service-minded demeanor with good customer service and communication skills.
- Valid, active driver’s license and ability to maintain a driving record that meets company and insurance eligibility requirements.
- At least 21 years of age to operate company vehicles.
- Basic computer skills to record service and communicate with team members.
- Ability to lift 70+ lbs, bend, squat, and climb ladders.
- High school diploma or equivalent.
- Ability to pass a pre-employment background check and drug screen.
Nice To Haves
- Technical school training preferred.
Responsibilities
- Drive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.
- Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines.
- Inspect equipment for leaks, malfunctions, and safety concerns.
- Follow company and customer safety policies and site procedures.
- Maintain the company vehicle according to policy, including mileage and maintenance logs.
- Safely transport and operate equipment and tools.
- Document service work using a tablet or mobile device.
- Provide professional and timely customer service at each site visit.
- Maintain regular and reliable attendance.
Benefits
- Medical, dental, and vision insurance starting Day 1.
- 401(k) match of 50% up to 6%.
- 10 paid holidays plus PTO.
- Company take-home vehicle, gas card, and tools.
- Paid training and ongoing career development opportunities.
- Competitive hourly rate with overtime potential.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
