Field Service Technician

American Access • Hubbard, OR

4d • Onsite

About The Position

American Access, Inc. is hiring a hands-on Field Service Technician in the Hubbard, Oregon area to install and service modular aluminum access ramps and safety equipment. The work supports veterans, families, and community members in living more independently. The role involves traveling locally, sometimes several hours away, to residential and commercial customer sites in a company vehicle provided during work hours.

The technician evaluates customer sites, takes measurements, recommends appropriate equipment, and sketches installation layouts. They install products to work-order specifications and safety procedures, maintain tools, vehicles, and equipment, complete job reports, and help with inventory and scheduling. The position offers full-time hours, paid training, a starting rate of $25 per hour, overtime opportunities, and benefits after 90 days.

Requirements

• At least one year of work-related experience in home services, construction, or equivalent work.
• High school diploma or equivalent.
• Hand-tool experience and comfort using hand and power tools.
• Basic construction knowledge and power-tool proficiency.
• Ability to read and understand simple instructions, correspondence, and memos.
• Ability to write simple correspondence using email, a smartphone, or a tablet.
• Ability to present information effectively in one-on-one and small-group situations.
• Basic arithmetic skills, including working with whole numbers, common fractions, and decimals.
• Ability to sketch job layout plans or simple blueprints.
• Ability to use technology such as tablets, smartphones, GPS, and the internet.
• Strong interpersonal and customer-service skills.
• Ability to lift and move up to 80 pounds and to stoop, bend, and stand during work shifts of up to 12 hours.
• Ability to work outdoors in varying weather conditions and on construction sites with varying terrain.
• Valid driver’s license, clean driving record, and ability to pass a background check and drug screening.
• Must be at least 21 years old.

Nice To Haves

• Knowledge of the Americans with Disabilities Act (ADA).

Responsibilities

• Travel to customer sites, sometimes several hours away, using a company vehicle.
• Evaluate customers’ homes or business locations, take measurements, and recommend appropriate equipment.
• Sketch job layout plans showing installation details and requirements.
• Verify that job specifications are appropriate for work orders.
• Install aluminum ramps and safety equipment to work-order specifications, instructions, and safety procedures.
• Provide friendly, professional customer service and communicate effectively with customers and colleagues.
• Maintain tools, vehicles, machinery, and equipment in clean, safe, and proper operating condition.
• Perform routine preventative and scheduled equipment maintenance and troubleshoot problems or malfunctions.
• Complete production forms and simple job reports at the end of daily assignments, using a tablet or smartphone as needed.
• Support the warehouse team with product inventory and scheduling.
• Safeguard and properly use company property, including tools, electronic devices, credit cards, productivity tools, and documents.
• Plan and execute work schedules to meet daily and weekly deadlines.

Benefits

• $25 per hour starting pay.
• Overtime opportunities.
• Company vehicle provided during work hours.
• Health, dental, vision, and life insurance after 90 days.
• 401(k) with company match.
• Paid time off and paid holidays.
• Flexible schedule.
• Paid training.
• Tools provided.
• Career growth opportunities within a national company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED