Field Service Technician

Coats • North Suburban, IL

13d • $20 - $36

About The Position

COATS is hiring a Field Service Technician to install, train customers on, and repair Coats®, BaseLine™, and Ammco® tire and wheel service equipment. The role involves becoming an equipment specialist, helping customers use equipment and techniques effectively, conducting installations, leading customer training sessions, and building relationships in the tire and wheel service industry.

New technicians complete a four-week training program: two weeks of hands-on field training alongside an experienced technician, followed by two weeks of immersive training in Nashville. The position offers a base rate of $20.00 per hour, with productivity-based commission incentives and typical total compensation ranging from $20.00 to $36.00 per hour depending on performance. Technicians receive a full toolkit and company-owned vehicle with a fuel card, as well as a cell phone, tablet, consumable supply account, and annual uniform and footwear allotments.

Requirements

• High school diploma; a technical degree is a plus.
• 1–2 years of experience in mechanical or electrical installation or repair.
• Proficiency with electrical systems and comfort using technology.
• Strong customer service skills and a safety-first attitude.
• Maintain a clean driving record and a valid state driver's license; annual Motor Vehicle Reports are conducted.
• Ability to lift, carry, and push or pull up to 50 pounds.
• Ability to perform tasks involving stooping, kneeling, and bending.
• Comfort with daily driving as part of the role.

Nice To Haves

• Technical degree.

Responsibilities

• Install and repair Coats®, BaseLine™, and Ammco® tire and wheel service equipment.
• Guide customers on equipment use and service techniques.
• Conduct equipment installations to support customer operations.
• Lead customer training sessions and demonstrate equipment.
• Build relationships with professionals across the tire and wheel service industry.
• Drive daily within the assigned territory.
• Identify and escalate unsafe conditions encountered during work.

Benefits

• 401(k) with company match, available from day one.
• At least two weeks of paid time off per year.
• 11 paid company holidays.
• Additional sick leave and other paid leave in accordance with applicable state and local laws.
• Medical, dental, and vision coverage available from day one.
• Legal and identity theft protection.
• Full toolkit and company-owned vehicle with fuel card.
• Annual uniform and footwear allotments.
• Cell phone, tablet, and consumable supply account.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED