Field Service Technician

McCann Industries, Inc • Channahon, IL

4d

About The Position

The Field Service Technician, Local 150, performs field maintenance, repairs, and component rebuilding on construction equipment at customer shops or job sites. The work must be completed safely and efficiently, using the least labor hours necessary while minimizing rework. The technician provides dedicated service and builds strong customer relationships.

Requirements

• High school diploma or GED.
• Four to six years of on-the-job experience and/or training.
• Strong understanding of equipment operations and mechanical systems, with the ability to troubleshoot and repair various issues.
• Ability to interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to prepare routine reports and correspondence.
• Basic mathematics skills, including arithmetic and basic high school algebra.
• Ability to interpret instructions provided in written, oral, diagram, or schedule form.
• Class B driver's license for a vehicle under 26,000 pounds gross vehicle weight, with or without a towed unit under 10,000 pounds gross vehicle weight.

Responsibilities

• Perform field service and repairs on construction equipment.
• Repair and troubleshoot engine, hydraulic, electrical, and other systems.
• Work with the parts department to order parts needed for repairs.
• Enter repair information into work orders in computer systems.
• Complete maintenance reports and warranty claims.
• Keep the service vehicle clean and orderly.
• Stay informed about repair parts covered by warranty and ensure removed parts are tagged and retained for warranty recovery.
• Attend service schools and training sessions to increase knowledge and expertise.
• Provide excellent customer service and maintain and build relationships with customers in the field.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED