Field Service Technician, medical products (Cincinnati, OH)
About The Position
Arjo is seeking a Field Service Technician to provide preventative maintenance and repair of Arjo medical equipment at customer hospitals in southwest Ohio and north Kentucky. The role applies a detailed understanding of electromechanical systems and the tools and processes needed to complete the work, with a focus on high-quality equipment service and building customer relationships to drive growth opportunities. The technician works remotely, should reside in the Cincinnati Metro area, and drives daily to hospitals in the Louisville, Cincinnati, and Dayton areas. An Arjo vehicle is provided, and all travel is paid by Arjo. The position includes 20–30% overnight travel.
Requirements
- High school diploma or GED.
- Repair and maintenance experience with electromechanical equipment.
- Electrical and mechanical assembly experience.
- Ability to read and understand mechanical and electrical schematics.
- Valid driver's license and clear driving record, with no moving violations in the last three years.
- Ability to lift up to 30 pounds and push or pull 75 pounds.
Nice To Haves
- Associate's degree in an electrical or mechanical field.
- Training and/or certifications.
- Sales experience.
Responsibilities
- Perform maintenance, repairs, installations, upgrades, and in-servicing at customer medical facilities.
- Diagnose technical issues and prepare repair cost estimates for customer-owned medical equipment.
- Assist the Sales team with marketing company equipment through joint calls, in-services, sales leads, and demo and trade show setup.
- Grow Service Contracts revenue through service contracts and renewal of existing service contracts.
- Follow health and safety codes and procedures required by company policy, customers, and regulatory agencies.
- Complete and submit accurate reporting.
- Manage spare parts inventory.
- Drive daily to customer locations.
Benefits
- Competitive medical, vision, and dental insurance.
- Wellness programs.
- 401(k) plan.
- 15 days of PTO, 12 holidays (8 standard and 4 floating), and a birthday day off.
- Paid training and development.
- Arjo-provided vehicle and paid travel.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
