FIELD SERVICE TECHNICIAN

Custom Truck One Source•Lynchburg, VA

About The Position

The Field Service Technician performs vehicle troubleshooting, repair, and maintenance on chassis and truck-mounted aerials, digger derricks, cranes, high rail equipment, and other equipment in accordance with dealer and factory standards. Work takes place at the service center and in the field. The position reports out of Forest, Virginia. The technician works in shop and field or jobsite environments, including fast-paced situations with pressure or deadlines. The role may involve on-site customer servicing, including machine setup and teardown, and extended travel with overnight stays. The job is performed in extreme temperature variations and some hazardous conditions. Equipment may need to be operated at heights up to and exceeding 100 feet.

Requirements

Current CDL, Chauffeur’s License, and Medical Card.
Knowledge of onboard computer systems, electrical systems, driveline, hydraulics, troubleshooting, and diagnostics.
Ability to use a circuit tester and/or multimeter.
Ability to read wiring diagrams and electrical and hydraulic schematics.
Experience with diesel and gasoline engines.
Experience troubleshooting PAT, LMI, and similar on-crane control systems.
Creative thinking skills to make continuous improvements.
Experience troubleshooting and repairing electrical boards, crane operations, and site safety.
Basic rigging knowledge and experience in heavy construction environments.
Ability to use a PC, tablet, and phone to complete accurate service records.
Excellent attitude and work ethic, and openness to change.
Ability to work as part of a team or independently with little or no supervision.
Ability to pass drug and background screens.
High school diploma or GED.
Strong communication skills.
Self-sufficiency.

Nice To Haves

Ability to complete DOT, ANSI Crane or Bucket, and Dielectric tests.
Current crane and bucket certifications.

Responsibilities

Work safely in shop, field, and jobsite environments, including fast-paced situations with deadlines.
Work in the shop between field assignments.
Determine the overall condition of machines through inspections.
Diagnose hydraulic and electrical system issues.
Restore equipment to working order with urgency.
Assist with on-site customer servicing, including complete machine setup and teardown, as required.
Travel for extended periods, including overnight stays.
Follow federal, state, and local regulations, including requirements for hazardous-waste disposal.
Complete required paper and electronic job documentation.
Comply with the expectations listed in Attachment A.
Maintain positive interactions with Custom Truck One Source employees and customers.
Participate in ongoing training and certifications as necessary.