Field Service Technician

NOV Inc.•Oklahoma City, OK

13d

About The Position

The Field Service Technician travels to customer sites to install, commission, test, calibrate, and troubleshoot NOV products. The role includes diagnosing mechanical, electrical, pneumatic, hydraulic, and software-related issues; performing equipment upgrades; supporting startup and performance verification; and training customers on safe operation, maintenance, and functionality. The technician provides customer-focused technical support, documents service work, communicates field observations to internal teams, follows NOV HSE and quality standards, and supports other technicians, including by mentoring less experienced colleagues. The position also involves maintaining tools, equipment, and company vehicles, participating in an on-call rotation, and traveling extensively as required.

Requirements

High school diploma or GED.
At least 21 years of age.
Knowledge of oil and gas field equipment, including software and hardware systems.
Strong verbal and written communication skills.
Leadership skills and ability to lead and support fellow technicians.
Valid driver's license with an acceptable driving record.
Ability to travel extensively to customer locations as required.

Nice To Haves

Associate degree in a technical field or equivalent education.
Minimum of five years of related field service or oil and gas industry experience.
Pneumatic and hydraulic experience.
Electrical troubleshooting experience.

Responsibilities

Travel to customer sites to install, commission, test, calibrate, and troubleshoot NOV products.
Conduct field installations, system calibrations, and operational testing of equipment.
Perform software and hardware upgrades and ensure systems operate efficiently.
Train customers on the safe and proper operation, maintenance, and functionality of NOV equipment.
Complete and submit field service reports, inspection records, and other required documentation accurately and promptly.
Communicate equipment failures, customer feedback, and field observations to appropriate internal teams.
Provide technical support with a professional, customer-focused approach.
Follow NOV HSE policies, procedures, and quality standards.
Diagnose and resolve mechanical, electrical, pneumatic, hydraulic, and software-related issues in the field.
Assist with equipment commissioning, startup, and performance verification.
Support other Field Service Technicians during complex installations and service projects.
Mentor and assist less experienced technicians when needed.
Maintain service tools, equipment, and company vehicles in safe working condition.
Participate in an on-call rotation and respond to customer service requests as required.
Pass a national background check and motor vehicle report.
Perform other duties as assigned.