Field Service Technician - South San Francisco, CA

VetJobs • San Francisco, CA

1d • $28 - $39 • Onsite

About The Position

The Field Service Technician is an emerging- to mid-level role for candidates seeking to develop technical skills while delivering a strong customer experience. The technician supports electric-vehicle repairs, inspections, and field service operations, working under the mentorship of senior technicians and leadership. The position is based primarily at a local service center and may also involve mobile service, travel, remote work, or support for plant operations as business needs evolve.

Requirements

• High school diploma, GED, or recognized equivalency credential preferred.
• Must be at least 21 years old.
• Valid driver’s license and a clean driving record, with no suspensions or revocations within the past 3–5 years.
• Availability for a standard 40-hour workweek, potentially including weekends, holidays, early mornings, evenings, or overnights based on business needs.
• Flexibility to travel to regional locations or production facilities as needed.
• Proficiency with laptops and computers in Windows or Mac environments, as well as work order management systems.
• Strong organizational and time-management skills, attention to detail, and eagerness to learn.
• Ability to sit, stand, walk, bend, kneel, reach, and lift up to 50 lbs.
• Foundational understanding of basic electricity, including high- versus low-voltage awareness; basic circuit measurement tools (DVOM); and introductory exposure to electrical schematics.
• Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
• Basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

• Ability to drive a non-commercial truck and trailer.
• Graduation from an accredited automotive repair school or program.
• 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
• Basic exposure to electric vehicle or hybrid frameworks, or experience in a fast-paced startup environment.

Responsibilities

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at service centers, on mobile routes, or at remote locations.
• Learn to identify and explain Rivian products, EV frameworks, tools, and accessories while working with and learning from senior technicians.
• Use technical resources and follow repair procedures while maintaining quality and safety.
• Conduct post-repair road tests to verify repair quality and operational safety.
• Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
• Maintain detailed technical notes and documentation for completed and in-process repairs.
• Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
• Identify opportunities to improve processes, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
• Participate in required training, keep technical skills current, and maintain high-quality work with increasing independence.

Benefits

• May be eligible for an annual performance bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED